Headend Engineer - Located in Gulf Breeze, FL

Headend Engineer - Located in Gulf Breeze, FL

Located in Gulf Breeze, FL

Position: Headend Engineer

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview:

Provide guidance and oversight to the Regions who are primarily responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed and telephony duties as directed by Supervisor

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

Position Responsibilities:

• Provide guidance and oversight to Regional Staff who perform regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, digital headend equipment, telephony equipment generators, air conditioning, power conditioning and other headend and plant equipment.
• Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules.
• Performs headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite rx/tx stations.
• Maintains through and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements. Insures that the headend and all related equipment is properly maintained within theses specifications at all times.
• Performs training of personnel as directed by supervisor.
• Properly protects and defends equipment, property and material against loss, theft or damage. Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment.
• Maintains security, including security and alarm systems, of facilities in accordance with policy.

Position Requirements:

• High school diploma or GED required.
• 8 years Cable Television or Telecommunications Technical Experience with at least 3 years as an Advance Technician or equivalent required.
• Experience with integration and operation of VOD, HD, and grooming platforms required.
• Must be a flexible, independent, self motivated problem solver who can consistently work and enjoy a fast pace.
• Strong organizational skills
• Ability to handle multiple projects.
• Strong communication skills.
• Ability to work flexible hours including, evenings and weekends when required.
• Ability to travel to support system operations when required.
• Valid driver's license required.
  

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

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