Technical Services Manager

Technical Services Manager

Heidelberg Materials US, Inc.

Vancouver, BC V5Y 2E2

Posted 9 months ago

  • Job Type(s)

    Full Time Part Time
  • Industry

    Customer Service
  • Job Description

    Technical Services Manager

    AutoReqId: 19051BR

    Pay Class: Salaried Exempt

    Minimum Pay Rate: $117,430.00

    Maximum Pay Rate: $161,455.00

    Department: Technical

    Line of Business: RMC (Ready-Mix Concrete)

    Position Type: Full-Time

    Job Posting:

    Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

    Heidelberg Materials is looking for a Technical Services Manager - Concrete. Reporting to the General Manager, the Technical Services Manager provides leadership and direction for the QC/QA group for Heidelbergs Ready-Mix Concrete (RMC) division in British Columbia. This position will work closely with various sales teams and operational management in Greater Vancouver, the Okanagan and Vancouver Island. The Technical Services Manager is the technical expert when dealing with engineering problems from customers and other suppliers and is responsible for the quality of the materials provided.

    This position plays a critical role in providing technical direction for our RMC division as we strive to be the most sustainable concrete producer in our market and deliver value to our customers.

    What Youll Get To Do:

    • Provide technical and engineering direction, management, and leadership for QC/QA employees in the Concrete division assisting the business to achieve both our profitability and sustainability goals.
    • Provide technical and engineering support in the field for a variety of customer or contractor problems and is the expert in such matters.
    • Work with consultants, architects and engineers on concrete specifications and innovations.
    • Manage the ongoing maintenance of product mix library while considering margin on materials, risk, and performance.
    • Analyze field, lab, RMC, raw materials data, and test results in solving plant or customer problems, conducting mix optimization, and/or working towards sustainability goals.
    • Develops, implements, and monitors quality standards, processes, and controls in RMC.
    • Support product development for new RMC initiatives.
    • Liaise with internal material vendors to create vertical synergies.

    Who we are looking for:

    • Bachelor degree in Engineering required, (P.Eng) in Civil or Materials
    • Minimum 12 years experience in RMC/Aggregates industry
    • Minimum 6 years in supervision/management
    • Demonstrated experience in leadership, problem solving, strategic thinking, decision making, and ability to influence and persuade others (internally and externally)
    • Proficient computer skills and technical writing ability.
    • In good standing with EGBC and familiar with Permit to Practice requirements.

    Work Environment:

    • Role operates primarily a professional office environment, but requires conducting business at manufacturing locations and job sites where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels

    What we have to offer:

    • Competitive base salary and participation in our annual incentive plan
    • Highly competitive benefits programs
    • Pension retirement savings plan with an automatic company contribution as well as matching contributions

    Our pre-employment process includes reference checks, a medical screening, a criminal record check and a drivers abstract check.

  • Candidate Profile

    Qualification Bachelor Degree