Clinical Outcomes Analyst - Quality Care Mgmt

JOB SUMMARY
At Houston Methodist, the Clinical Outcomes Analyst is responsible for generating analyses and reports on clinical outcomes data aggregation, analysis and reporting and other performance measures related to Houston Methodist activities and quality improvement initiatives. Effectively addresses analysis methodology and data implications to facilitate understanding and efficient utilization of report findings. This position identifies areas for improvement and assists entity leaders and physicians to develop strategies to improve performance. Collaborates with internal and external database developers and HM data reporting departments to identify analytical and reporting systems integration requirements and collaborative opportunities.

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

1. Proactively and effectively develops and maintains collaborative relationships with physicians, nursing, entity leaders, and their employees. Participates in making recommendations for improving working relationships in the work area. (EF)
2. Coordinates and facilitates the relationships between the various departments, committees, and taskforces necessary to implement quality improvement measurement initiatives. (EF)

SERVICE - 25%

1. Participates in project team meetings, interacts to advance projects and partners with internal customers to provide timely and accurate reports to physicians, nursing and entity leaders. (EF)
2. Effectively organizes and documents responsibilities and other activities for accomplishment in a timely manner; meets deadlines. (EF)

QUALITY/SAFETY - 40%

1. Develops and presents logical and comprehensive analyses evaluating performance utilizing applicable databases, reporting systems, and/or external benchmarking systems as appropriate. (EF)
2. Exhibits knowledge of and utilizes available databases/data sources for statistical reporting and data extraction as needed. (EF)
3. Utilizes understanding of facility department structure and patient data flow as well as department work flows. Sets standards for the measurement, analysis, and reporting of adverse trends for review by appropriate stakeholders and assists in development of action plans for resolution as needed. (EF)
4. Develops and manages the appropriate processes and tools needed for gathering PI/QI driven datasets to assist leadership in the enhancement of quality improvement strategies. (EF)
5. Identifies and reports quality and performance improvement opportunities through analysis of HM and benchmark data. Supports HM external benchmarking initiatives and compliance of reporting. (EF)

FINANCE - 10%

1. Understands hospital billing/reimbursement system as it relates to the departmental scope and utilizes all available Houston Methodist sources in evaluating clinical and financial performance. (EF)
2. Identifies cost saving and efficiency opportunities throughout the system and develops monitoring and reporting mechanisms to present to and share with the leadership as appropriate. Maintains current knowledge of external agencies and reporting organizations, federal and state regulatory requirements, health plan, billing and reimbursement as needed. (EF)

GROWTH/INNOVATION - 5%

1. Generates and communicates new ideas and suggestions that improve quality, service, or finance.
2. Maintains professional growth and development through seminars, workshops, professional affiliations, etc. to keep abreast of the latest trends in healthcare as relevant.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

• Bachelor's degree in business, statistics, finance, healthcare administration or related field
• Master's degree preferred

EXPERIENCE REQUIREMENTS

• Minimum of two years of experience in an analyst or related role
• Experience in health care preferred

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

• None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• General knowledge of statistical analysis techniques
• General knowledge of Performance Improvement methodologies
• Skill in general use of spreadsheet, relational database and word-processing software Knowledge of database design and database query languages in use at Houston Methodist preferred
• Ability to independently analyze and solve problems
• Interpersonal skills for interfacing with all levels of customers and collaborating across clinical and non-clinical departments
• Ability to multi-task with good attention to detail
• Ability to enhance reporting effectiveness and efficiency

SUPPLEMENTAL REQUIREMENTS

Work Attire	Yes/No
Uniform	No
Scrubs	No
Business professional	Yes
Other (dept approved)	No

On-Call*

No (for Non-Exempt or Exempt jobs)

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**

May require travel within	Yes
Houston Metropolitan area

May require travel outside	Yes
of Houston Metropolitan area

**Travel specifications may vary by department.


Please note any other special considerations to this job: __________________________

Company Profile:

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nations leading centers for medical education and research. In 2022, U.S. News & World Report named Houston Methodist Hospital to its prestigious Honor Roll for the sixth time. Also, in this years rankings, Houston Methodist Hospital was named the No. 1 hospital in Texas for the 11th year in a row. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 946 operating beds, 85 operating rooms and nearly 8,500 employees, Houston Methodist Hospital offers complete care for patients from around the world.

Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.