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Director, Franchise Sales
Ilitch Companies
Detroit, MI
Posted 4 years ago
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Job Type(s)
Full Time
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Job Description
In this role, you will identify, screen, interview and develop prospective franchise partners for targeted markets. You will also solicit prospective franchise partners from existing and undeveloped markets. You will work with the real estate department to identify open trade areas and solicit new and existing franchisees to build stores in those respective areas. You will discuss training, marketing, advertising and financing with prospective franchise partner while coordinating contractual process with prospective and existing franchisees. You will be responsible for following the selection criteria for new candidates brought into the company system. You should have a basic knowledge of real estate selection and construction and of FDD requirements for the United States. How You ll Make an Impact: Partner with the leadership team in the development and execution of development strategy. Solicit, identify, and develop franchise partners for targeted markets. Review all applications. Screen applicants as to current company qualifications for new franchise partners including all background checks and all required paperwork for approval as a company franchisee. Respond both written and/or verbally to all applicants in appropriate manner and time frames. Formalize the phases of the approval process for franchise partners review and facilitates the approval of the candidate throughout the process. These steps include coordination of: Initial and ongoing contact/support for franchise partners; Final interviews, makes recommendation and follows up verbally and in writing with applicant, and Complete proper documentation for submission to the finance committee for approval. Upon agreement, submit approved documents to the legal department Discuss company history, philosophies, current strategies and direction with prospective franchise partners. Discusses working conditions, business aspects and general qualifications of becoming a company franchise partner. Consult with vice president of development on a regular basis to establish and monitor status of areas available for new potential locations. Provide management report of status of applicants and available franchise areas or stores on a regular basis. Maintains flowchart of potentially qualified applicants and areas available for development. Maintain communication with vice president of development and the legal team on status of franchising regulations, registration and any other legal aspects of franchising that may have changed or evolved. Partner with various departments on available trade areas and communicate in a timely manner with existing franchisees able to build in those areas. Coordinate with director of training, the initial training, logistics support, market site planning and start-up support for new franchise partners. Facilitate transition of approved applicants into company training schedule by interacting with appropriate departments and the franchise partner. Provide leadership to the development team, that includes selection, coaching, establishing goals and performance management. Mentor, guide, and inspire team to ensure growth and quality of work. Assist Development Manager with partner with existing franchisees who intend to build stores to ensure they are following the proper process and opening new locations at the agreed upon schedule. May assist with development budget. Who You Are: Bachelor s degree or equivalent experience in business related field (e.g. operations or marketing) Minimum of seven (7) years experience in operations or business development. Extensive knowledge about the quick service restaurant industry. Working knowledge of legal issues related to franchising. Proven ability to comprehend and analyze various written documents and can provide thorough feedback. Proven experience in project management including documentation, timeline development and execution, and effective and timely communication with cross-functional teams. Executive presence and comfort in all interactions with colleagues, senior-level management and critical external stakeholders. Highly collaborative leadership style. Ability to work cross functionally with individuals and teams. Demonstrated ability to make sound business judgments in a complex, fast paced environment. Ability to build credibility and trust by demonstrating high ethical standards. Extreme discretion, as work involves confidential and sensitive information. Excellent communication, interpersonal, persuasion, and teamwork skills. Must have intermediate working knowledge of MS Office Suite (such as, PowerPoint, Excel, and Word) Ability to travel 50 75% of the time, by way of a variety of transportation modes. What Will Make You Stand Out: Little Caesars operation knowledge or new business development experience. Prefer ten (10) years of development experience. Where You ll Work: A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit. A colleague fitness center, work caf and an outdoor patio with grills. Over 60 different meeting spaces to help promote a collaborative environment.