Field Service Technician

Field Service Technician

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and display your true potential.

What you will enjoy by being a part of a 2024 USA Great Place to Work certified company:

A position that is: Hourly, Full time, Mon-Fri

With top-tier benefits starting DAY ONE including:

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental, and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Free virtual exercise therapy and health coaching
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Profit Sharing accelerated by YOUR performance

Exclusive role benefits:

• Stylish company provided uniforms
• Paid comprehensive on-the-job training
• A sign on bonus of $4,500
• A company provided vehicle
• A company phone and tablet provided for use
• Company provided tools and personal protective equipment
• Career advancement opportunities

JOB SUMMARY:

The Field Service Technician for Lube-Techs Vehicle Wash division will service and install a variety of vehicle wash equipment. The Field Service Technician will interact with customers daily regarding their equipment, provide excellent customer service, and accurately provide information regarding service or repair while building and maintaining professional relationships. The primary purpose of this role is to provide preventative and repair services, but implementation support will also be provided by this role when needed.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Perform diagnostic analysis and repairs on state-of-the-art vehicle wash equipment.
• Assist in the installation of new vehicle wash equipment as necessary.
• Perform scheduled preventative maintenance.
• Maintain an accurate inventory of parts on company-provided vehicle.
• Maintain tools and test equipment in a professional manner.
• Observe internal and external process, policies, and procedures governing service delivery.
• Consult with customers on operation and maintenance of equipment.
• Other tasks and duties as assigned.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education High School Diploma or GED required.

Preferred Experience and/or Training

• Experience servicing Vehicle Wash equipment
• Experience troubleshooting and repairing Mechanical, Electrical/Electronic, Pneumatic, and Hydraulic Systems
• Experience with Programmable Logic Controller (PLC) compute devices
• Experience with electrical circuits, both low & high voltage
• Proficient with Microsoft Office | Smartsheet | Service Pro

Licenses/Certificates Valid Drivers License

Technology/Equipment Familiarity utilizing Mobile Phones and Tablets

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)