Patient Account Specialist Senior

Patient Account Specialist Senior

Summary:

This position will provide onboarding training to new associates and ongoing training to existing associates in the RCBS organization. In addition, this position will perform quality auditing on processes and performance in order to identify training opportunities and performance shortfalls.

Requirements:

MAJOR JOB RESPONSIBILITIES

Meet all daily productivity standards

Create and provide system and job role training to new associates

Create and provide training on all PFS job functions

Establish training plan(s) for associates career advancement including providing lists of approved classes to aide in advancement

Provide annual education material through Healthstream system

Maintain and act as administrator for Healthstream system for PFSCreate and provide monthly compliance topics to PFS associates

Provide education on new systems being introduced in PFS

Establish mandatory quarterly trainings for all associates

Assist associates in signing up for elective courses in Healthstream system

Create and administer testing documents for all classes completed by associates

Create and maintain all job aides utilized by PFS associates

Provide audits on work performance in relation to patient accounts

Provide audits on PFS processes

Provide feedback on audit findings

JOB STANDARD QUALIFICATIONS

. Education/Skills

HS Diploma or equivalency required

Post HS education preferred

Work Type:

Full Time

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