Assistant General Manager

Assistant General Manager

Torchy's Tacos

Rockwall, TX 75032

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Administrative, Clerical
  • Job Description

    Assistant General Manager

    The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.
    OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.
    OUR WHY: Passion. OUR MOTTO: Devil is in the details.

    Heres what we need:

    As Torchys Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.

    What youll be doing:

    • Leads Front-of-House operations, ensuring guest satisfaction
    • Models best-in-class hospitality and coaches the team to deliver the same
    • Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
    • Ensures efficient execution of FOH and BOH operations during each shift
    • Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams
    • Addresses and alleviates all guest concerns; develops solutions to improve future service
    • Schedules FOH team members to meet business needs and coordinates Local Store Marketing
    • Assists Managing Partner and Kitchen Manager with operation of restaurant
    • Leads store opening/closing procedures
    • Drives compliance with safety, security and sanitation standards
    • Communicates expectations clearly and has consistent follow-ups with team members
    • Leads and creates initiatives to drive sales/profit and store performance
    • Drives a DAMN GOOD bar experience and develops the bar as a destination


    QUE-SOheres what youll need:

    Minimum Qualifications

    • 2+ years of restaurant management experience, leading FOH and BOH operations
    • High-level understanding of training and development concepts
    • Required state alcohol-server and Manager ServSafe Certification

    Preferred Qualifications

    • Ability to lead and foster teamwork
    • Oral and written communication skills
    • Excellent with time management
    • Experience working in a scratch kitchen environment
    • Bilingual a plus

    Physical Requirements

    • Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
    • Must be able to stand for several hours and walk for long periods of time
    • Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

    Lets TACO bout why it pays to be a Torchys Team Member

    • Pay range (based on candidate experience)
    • Period based Bonus eligibility
    • Access to all benefits including medical, dental, and vision plus 401(k)
    • Paid Time Off (PTO)
    • Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next day
    • Damn Good food discount card for you AND your spouse
    • Our attire is casual and well throw in some of the swag
    • Incredible growth opportunities. This is more than just a jobit's a Damn Good career!
    • Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
    • Torchys Family Foundation supports our fellow Team Members in times of need and crisis
    • Bragging rights (Yeah, were kind of a big deal!)

  • Job Benefit(s)

    Paid time off