Nurse Coordinator

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go tomed.nyu.edu, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,TwitterandInstagram.

Position Summary:
We have an exciting opportunity to join our team as a Nurse Coordinator.

In this role, the successful candidate The Nurse Coordinator will primarily focus on supporting clinical communication and coordination between patients and clinical teams. This position will work closely with the practice physicians and APPs. This includes but is not limited to patient screening and clinical intake, following up on testing coordination and results, appointment scheduling, replying to patient advice requests and questions, and ensuring patients are receiving timely and clear responses throughout their care episodes. The position collaborates with internal and external providers, as well as other NYULMC staff and partners to help achieve high patient satisfaction for patients/families.

Job Responsibilities:

• Partners with practice clinicians and staff to ensure high quality patient communication and consistent patient satisfaction
• Other duties as assigned.
• Act as a professional role model to all levels of staff by considering the needs and behaviors of specific patients in a culturally competent manner and incorporating expertise, critical thinking and related experience in care of patients and families.
• Assist with orienting and training team members (New hires/interdepartmental initiatives) as requested.
• Provides for educational needs of self, patients, and administrative staff. Participates in development and upgrading of patient/family education materials and programs as relevant to expertise and practice
• Participates in quality improvement programs and activities that promote patient, family/caregiver, physician and staff satisfaction.
• Acquires and maintains current clinical knowledge and competence to fulfill responsibilities.
• Interact with clinical and administrative positions in a variety of roles, eg, practice staff and physicians, clinicians outside of the practice or NYU, health plans, etc.
• Adheres to department and FGP policies and procedures
• Uses and documents in the Epic electronic medical record regrading communication and care coordination activities. Organizes and presents pertinent (both normal and abnormal) data in a manner meaningful to physician for his/her medical diagnosis and treatment.
• Participates in coordination of practice activities to provide patient care in a healing, humane and caring environment.

Minimum Qualifications:
To qualify you must have a Licensure as a Professional Registered Nurse in NYS with current registration. BSN or graduate of an accredited RN program with Bachelors degree in related health care field. Relevant clinical experience in ambulatory care, managed care or acute medical-surgical experience in the care of the population targeted for care coordination. Membership in pertinent professional organization preferred. Fluent and strong written and spoken English language skills necessary. Possesses demonstrated strengths in interpersonal communication, customer service, negotiation, conflict management, creative problem solving, clinical leadership, change management, work process organization and time management. Able to apply critical thinking and clinical expertise toward achievement of specific outcomes. Previously established ability to foster strong collaboration with co-workers, peers, physicians, nursing, and ancillary departmental support staff. Working knowledge of Microsoft Office (Outlook, Word, Excel and PowerPoint) and demonstrated proficiency in managing an electronic medical record such as Epic or a care/case management system..

Required Licenses: Registered Nurse License-NYS

Preferred Qualifications:
Two or more years in ambulatory, health plan, or home health setting or ambulatory setting care/case management experience. Membership in care/case management and/or related professional organization. Certification in Case Management, American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) or Certified Professional Healthcare Quality (CPHQ). Epic proficiency. Masters of Science in Nursing or relevant health related field.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $88,984.58 - $138,005.27 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here