Residential HVAC Install Coordinator

We are hiring an HVAC INSTALL COORDINATOR!

We have been in business for over 68 years and still growing!

We work together to provide the best service to our customers, coworkers, and the company. Our family-oriented and positive culture sets us apart from the competition!

The Role

We are actively seeking an experiencedInstall Coordinator who is an enthusiastic and dedicated individual who believes in our Company's Core Values. This member of the team contributes to our positive, successful, family-like culture by being a problem solver and valuing our customers. The ideal person would have experience with customer service and excellent communication skills.

What Can WE Do For YOU?

• Professional, Team-Oriented Work Environment
• Career Growth Opportunities - We look to promote from within!
• Stable Employment - We have many employees that have worked for us for decades!
• Competitive Pay
• Benefit Package with Company Contribution
• Appreciation - Our Employees are NOT a Number
• Paid Training
• Generous Paid Time Off
• Be Proud of what You Do By Putting Customer Satisfaction 1st
• Weekly Pay
• Continual Training for Career Development
• Established and trusted provider - we have been in business for more than 65 years!
• Supportive, Positive, Company Core Values

Company Benefits:

• Medical & Prescription Insurance
• Dental & Vision Insurance
• Group Life Insurance
• Retirement Savings with company match
• Generous Paid Time Off
• Long-term Disability Insurance
• Long-Term Care Insurance
• Employee Referral Bonuses

Responsibilities of our next Install Coordinator

• Schedule installations with customers and/or salesmen
• Be able to handle busy phones and diffuse customer issues
• Research needed permits for compliance for each project
• Order the correct equipment
• Follow up on projects as needed
• Manage the HVAC Install process from sale to installation
• Assisting customer inquiries
• Other clerical duties as assigned, including payment & financing processing
• Customer, vendor, and subcontractor communications
• Participate in training so that you grow and develop as a professional
• Maintain and update our customer database with complete and accurate information
• Maintain communication with relevant departments and your manager

Requirements for our next Install Coordinator

• At least 1 year of customer service experience
• Proficient computer knowledge competent; good typist and proficient with phone systems
• Problem-Resolution Skills
• Highly organized with an attention to detail
• Task-oriented
• Experience working in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to handle challenging situations with ease and empathy
• Excellent ability to multi-task
• Previous home service industry experience is beneficial
• Highly organized & attentive to detail

$20 - $26 Per Hour, depending on relevant experience

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or another protected category. We are an equal-opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position