Software Quality Assurance Lead

Software Quality Assurance Lead

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

As the Software QA Lead, you will be responsible for overseeing all aspects of the software testing process, ensuring the delivery of high-quality software products. You will be leading projects and collaborating closely with the onshore and offshore QA team teams to identify and address defects, implement best practices, and improve overall software quality.

Essential Job Duties and Responsibilities:

• Lead the development and execution of comprehensive test plans to ensure the delivery of high-quality software applications.
• Collaborate with Quality Assurance Engineers to guarantee thorough end-to-end functionality testing.
• Conduct detailed testing of all aspects, including database, API, user interface, and any interconnected systems.
• Manage test planning, case/script review, creation, and execution.
• Work on projects of high complexity within one or more development environments and on multiple programs/systems as a test lead.
• Direct projects effectively, working with both onshore and offshore teams.
• Become the subject matter expert for a specific program/system.
• Guide a team through strategic delegation, training, and motivational leadership.
• Deliver quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.
• Analyze requirement documents to design comprehensive test cases using various techniques.
• Work closely with the Development team to understand design documents and collaborate with designers to resolve any ambiguities.
• Manage offshore team operations, including updates, clarifications, status reports, and addressing roadblocks.
• Deliver daily progress reports to all project stakeholders.
• Proactively identify and mitigate any project risks.
• Participate actively in Stand-Up calls.
• Engage with external teams such as PMO, Development, and Business Analysis.
• Plan daily tasks and assign them to team members efficiently.

Qualifications and Competencies Required:

Experience

• 5 or more years of experience in Quality Assurance; Auto Finance Industry experience preferred.
• Experience in leading projects with both onshore and offshore teams.
• Experience in writing project reports, test plans, and detailed test
• Experience with tracking multiple test efforts simultaneously and to be able to synthesize the results in a fast-paced environment.
• Must be self sufficient and own projects from initial start to deployment.
• Excellent time management and organizational skills.
• Possess technical ability combined with outstanding customer service skills.
• Additional hours may be required over 40 hours per week

Education

• Bachelor s degree in computer science, Information Technology, or relevant experience.

Qualifications Preferred:

• Proficient in QA processes and tools (e.g., Jira, Test Rail, ALM).
• Strong knowledge in Salesforce, Postman, SQL, Genesys IVR, and MuleSoft is preferred
• Familiar with Agile Scrum methodology.
• Competent in writing project reports, test plans, and detailed test cases
• Ability to track multiple test efforts simultaneously and to be able to synthesize the results in a fast-paced environment.
• Experience in delivering quality process training and serving as an internal consultant.
• Strong self-management skills and a detail-oriented approach.
• Technical ability combined with outstanding customer service skills.

Must live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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