Ride Operations Trainer

Job Duties:

Assists in leading the day-to-day operations of the Ride Operations Department; ensuring program goals are achieved

Provides supervision, training, development, and evaluation for team memebrs

Handles guest concerns and responds to guest comments within standard timelines

Ensures teams are proactively guest friendly and that guest first standards are followed and enforced

Ensures that all guest and employee areas maintain a standard of excellence for cleanliness at all times

Ensures teams provide fast service; consistently achieving a prompt resolution for guest inquiries

Ensures compliance with safety standards

Ensures all training requirements and testing procedures are adhered to as set forth by Six Flags policies and procedures

Personally provides friendly, clean, fast, and safe service for guests and teams

Performs all other tasks and duties as assigned

Perfroms all safety inspections as prescribed by the Six Flags Operations guidelines, and must be able to assist, as needed, with the Operations audit programs

Must be able to arrive to morning leadership communication meetings and scheduled areas, on time and prepared for the shifts activites

Must be able to complete daily opening/closing tasks as assigned by Management

Those 18 and older are expected to be trained to operate company vehicles and trash/recycling compactors to assist with park operating and work crew task

Following the Operation Standard of training (Train the Trainer) during all training sessions

Prepared for training sessions by having all required paperwork prior to start of training

Promote a positive attitude during all levels of training

Must be able to provide leadership and guidance to all subordinate leaders within the Operaitons Department

Must be able to conceive, coordinate, and implement various training initiatives, including but not limited to: initial on the Job Training, departmental trainings, cross trainings, etc.

Minimum Qualifications:

Must be 16 years old

Park experience preferred

Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner

Excellent motivational, leadership, and team-building skills

Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed

Ability to stand for extended periods of time, walk the park on a continual basis, and work outside in varying weather conditions