Quality Assurance Specialist

Quality Assurance Specialist

Description

Responsibilities:

• Monitors and evaluates system data to determine contractor compliance; writes comprehensive contractor oversight reports.
• Evaluates data using spreadsheets.
• Understands and monitors compliance with operations contracts.
• Monitors driver schedule adherence and on-time performance; monitors operator skills and appearance; performs operator credential checks.
• Assists in accident scene investigation.
• Assists with special event and special service contracts.
• Perform vehicle appearance and functional inspections.
• Completes reports and other required paperwork accurately and in a timely manner.

Other duties as required.

Qualifications:

Education, Licensing, and Certifications:

• High school diploma or equivalent, such as GED, required.
• Valid CDL A or B with passenger endorsement license required.

Experience:

• 3 or more years of public transit experience required.

Skills and Knowledge Required:

• Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes.
• Strong written and oral communication skills
• Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
• Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups.
• Must be able to work shifts or flexible work schedules as needed.

Travel requirement (as a percent): N/A

Pre-Employment Requirements:

• Must submit to drug testing and a background check.

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

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