Field Service Technician
Johnson Controls International
N Charleston, SC
Posted 11 months ago
-
Job Type(s)
Full Time
-
Industry
Manufacturing, Operations
-
Job Description
Field Service Tech
Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away!
Here's what we have to offer:
- Competitive Pay
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Check us out: A Day in the Life of the Building of the Future - https://youtu.be/pdZMNrDJviY]
What you will do?
We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.
?How you will do it
Install, service, troubleshoot, repair, and perform maintenance on various retail security management solutions including: Electronic Article Surveillance systems (EAS), RFID systems, CCTV and Network Video Systems.
Able to run low voltage cabling and or CAT 6 type wiring as required for installation or service
Evaluates, diagnoses, troubleshoots, re-configures, and tests equipment and devices associated with repairs, as necessary
Performs upgrades and additions to systems to increase functionality and usability
Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized
Maintain an accurate parts inventory at levels that insure a first time fix
Demonstrate and train customers how to use their equipment properly
Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.?
Take care of other tasks as needed
What we look for
Required Qualification:?High School Diploma or GED
Associate degree in Electronics?and/or Networking,?or career equivalent required, military experience preferred
General knowledge of electronics required
Strong understanding of Networking fundamentals
Excellent written and oral skills
Must have a valid drivers license
Working Knowledge of MS Office and basic PC skills
Highly organized, strong interpersonal skills and ability to work independently
Willing to obtain or have State License as required. (State Dependent)
Must have a mechanical aptitude and be able to use hand and power tools
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Strong organizational skills, positive attitude, and an ability to learn quickly
Must be capable of working independently or as a team
Ability to complete all JCI required EAS and Video trainings and certifications
Ability to travel, work overtime and weekends as needed
Able to read and interpret blueprints and Scope documents
Ability to mentor and train others
Ability to perform service on more complete integrated solutions
Preferred Skills:
Networking Certification
3 years or more work experience installing or servicing IP cameras and DVR/NVR systems
Highly adaptive to industry changes as they come and a strong work ethic
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Candidate Profile
Qualification High School