ServiceNow ITOM Developer

Position: ServiceNow ITOM Senior Developer
About Us:
Cognizant is one of the world's leading professional services companies, transforming clients'
business, operating, and technology models for the digital era. Our unique industry-based,
consultative approach helps envision, build, and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, and is consistently listed among
the most admired companies in the world. Learn how Cognizant helps clients lead with digital at
www.cognizant.com.
About Cognizants ServiceNow Practice:
Cognizant's ServiceNow Practice expands the entire platform beyond traditional implementations
into strategic digital transformations. Our proven ability to assess, innovate, design, build, integrate
and sustain opportunities keeps the clients main goals top of mind while ensuring businesses stay
relevant, brands are differentiated and profitable growth is achieved. Our ServiceNow practice has
successfully led over 9,500 transformations delivering services globally and across the enterprise.
The ServiceNow practice is product-line certified in all 9 ServiceNow domains across the platform.
We have received the highest-tier certification from ServiceNow, Product Line Achievement, based
on both our capability and the consistent and high satisfaction of our customers. The ServiceNow
Practice has twice won the ServiceNow Hackathon for innovation on the ServiceNow platform,
named # 1 for Voice of the Customer by HFS Research and in 2019 was recognized as the
ServiceNow IT Workflow Partner of the Year and in 2021 for the ServiceNow Accelerated Partner of
the Year achieving 163% growth . Our tenure and proven achievements make Cognizant a
frontrunner to propose outcome-driven approaches for the ServiceNow platform.
Summary of Position: ServiceNow ITOM Senior Developer
The ServiceNow ITOM Senior Developer is responsible for executing specific technical tasks, serving
as technical support, interfacing directly with clients, and assisting to create standardization of
technology methodologies, approaches and deliverables.
Role Responsibilities
Review architectural decisions, architecture solution, re-engineering architectures to meet
project requirements. Ability & Experience to define at an architectural ( in consultation
with Architects ) and design level of detail, technical solutions aligned with business
problems.
Customization and Administration of Service Now ITOM (Event Management, CMDB
implementation, Discovery, Service Mapping)
Implement out-of-the-box Service Now Discovery to meet various needs of the enterprise.
Creates and maintains custom patterns, probes, and sensors to accommodate internal
discovery requirements.
Establishes and maintains discovery schedules.
Rev 8.2020
Mid server configuration & troubleshooting.
Hands-on technical delivery including required documentation of cost-effective ServiceNow
solutions
Review the work done by team members as per ServiceNow best practices.
Develop solutions in ServiceNow, prepare estimates, and work on capability presentation,
Proof of Concept
Qualifications Required:
6-8 years overall work experience with at least 4+ years on ServiceNow platform focused on
ITOM module integration
Good Communication and presentation skills, Client handling.
4+ years hands-on JavaScript coding experience
Understanding of configuration and implementation experience of CMDB
Hands-on with ITIL Process implementation.
Hands-on with ServiceNow scripting
ServiceNow for custom Application Design & Development.
Ability to create and Modify Workflows.
Hands-on design, development and deployment experience with the Service-now platform.
Hands-on migrating data from different tools into ServiceNow.
Good at creating required information for Reporting and Dashboards
Experience with JavaScript, AngularJS, HTML/CSS,
Effective time management, team handling, and organizational skills Responsibilities
Understand functional, technical, and business requirements and then turn those
requirements into a successful implementation.
Experience designing and implementing client facing solutions leveraging involving
ServiceNow.
Experience with Web Services like SOAP and REST to link ServiceNow with existing tools in a
network.
CIS, CSA or CAD certification preferred
Event Management, Discovery & Service Mapping experience preferred
Work Authorization
Cognizant will only consider applicants for this position who are legally authorized to work in
the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)
Salary and Other Compensation:
Rev 8.2020
The annual salary for this position is between $100,000-$120,00 depending on related ServiceNow
ITOM module experience level
This position is also eligible for Cognizants discretionary annual incentive program, based on
performance and subject to the terms of Cognizants applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility
requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of
this posting. Cognizant reserves the right to modify this information at any time, subject to
applicable law.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 12 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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