Breakdown Agent - Earn up to $25-Hour!

Breakdown Agent - Earn up to $25-Hour!

Brown Trucking

Roswell, GA 30075

Posted 11 months ago

  • Job Type(s)

    Full Time

  • Industry

    Accounting, Finance

  • Job Description

    Brown Fleet Services is a full-service shop in LITHONIA, GA hiring a Full-Time Breakdown Agent!

    The Breakdown Agent will be responsible for coordinating on-the-road equipment breakdowns to get the equipment repaired and rolling. He/She will be working closely with drivers and breakdown agents to ensure proper procedures and notifications are followed.

    Practical knowledge of tractor trailer repair and basic FMCSA regulations are a must. Knowledge of the transportation industry is helpful.

    Responsibilities Include (but are not limited to):

    • Assist drivers with breakdown needs, accidents and emergencies by either routing them to terminals or coordinating roadside repairs
    • Arrange breakdown services by locating authorized vendors within close proximity to ensure minimum wait time, competitive pricing and quality repairs
    • Communicate any service disruptions and route changes due to down equipment
    • Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed
    • Maintain contact with vendor(s) during repair to ensure specific requirements are being met
    • Update all parties regarding progress toward completion of repairs
    • Coordinate payment methods to vendors.

    Requirements:

    • Heavy Equipment / Trucking / Logistics experience, 5 years or more preferred
    • Maintenance knowledge of tractor trailer repair preferred
    • Knowledge of basic FMCSA regulations preferred
    • Competent in using Microsoft Office Suite

    Brown Fleet Services Describes Its Culture As:

    • Detail-Oriented -- quality and precision-focused
    • Outcome-Oriented -- results-focused with strong performance culture
    • Stable -- traditional, stable, strong processes

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