Adobe Solutions Architect Consultant (Digital Marketing)
Cognizant Technology Solutions
Chicago, IL 60290
Posted 10 months ago
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Job Type(s)
Full Time
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Industry
Technology
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Job Description
Adobe Solutions Architect
(Digital Marketing Consulting Practice)
[Remote anywhere within continental US]
Overview:
The role of Adobe Solutions Consultant is part of the Digital Marketing Sales organization spanning net new and existing clients. The Adobe Solutions Consultant role is responsible for supporting pre-sales solutions, technical strategy, and scoping activities on assigned accounts while working closely with Account Executives. The focus of an Adobe Solutions Consultant is understanding how to pair technology with consulting expertise to meet the clients needs.
Key Capabilities, Aligned to Adobe Solutions Consultant Job Description
Trusted Advisor: Own & work to deepen the client relationship, lead pre-sales technical strategy, and serve as a liaison to the consulting (delivery) organization to promote client success.
? Ensure client achieves quantifiable ROI
? Ensure project teams leverage industry best practices / state of the art trends to achieve best in market results
? Demonstrate deep knowledge of clients business and goals, as well as leading practices and technology trends within clients industry and/or vertical
? Technical leadership and management with the client and with internal teams
Results Oriented: Strong passion for driving results & articulating value proposition and leading position in the Digital Marketing ecosystem. Thrive on giving structure to gray space. Strong financial and technical acumen. Comfortable navigating through conflict & friction to drive results.
Empathetic Leader: With visibility & relationships across clients entire enterprise, this role guides multiple cross functional project delivery teams & partners with a strategic, solutions-based growth seller, & will identify new efficiencies, opportunities, strategic initiatives, & more.
Key Activities
The Adobe Solutions Consultant focuses their time on the following aspects and works with the Account Executive role to drive growth:
1. Platform/Product Knowledge
2. Expectation Setting
3. Client-Success Mindset
4. Technical leadership and mentoring
Each of these elements can be complex and intertwined. This role involves multiple stakeholders: Cognizant & Levs customer, Salesforce (our partner), Cognizant & Levs Delivery team. Its important that all stakeholders are considered with each scope and consulted as needed.
Account Planning
Its important for the Adobe Solutions Consultant to map out important details about their clients and prospects, including information about their technology stack, overall business strategy, and technical roadmap in order to win them over, retain and grow them. Tasks within account planning include:
? Learn the clients business. This includes:
? Signing up for their emails / communications
? Exploring their web presence, investor reports
? Read recent news
? Understand all work completed
? Learn customer expectations and outcomes
? Previous project information, important recordings
? IKT with previous team members
? Document Known & Unknowns
? What products does the customer use? Why?
? What are their goals/objectives for the year?
? What does Cognizant & Lev play in their growth? What role should we play?
? Participate and support planning QBRs
? Ability to break down account plans into a high-level execution plan that allows for accurate scoping, de-risking, matching to terms and expectations.
Manage Your Business
At any given time, the Adobe Solutions Consultant is accountable for millions of dollars in revenue under management. It is important for Adobe Solutions Consultants to understand Cognizant & Levs business key performance indicators for personal and team bonus attainment, as well as the impact of different levers on these indicators.
? Lead and close all upsell and cross sell opportunities within the current client relationship, as well as growth within new client business units
? Keep opportunities moving on schedule. Follow-up on tasks and deadlines; manage internal schedule / timeline. Keeping in mind / analyze the big picture.
? Be present and accountable to our customers, the Lev project team, the Lev Account Team and your management team with an ability to understand outcomes and provide clear direction and next steps.
? Participate in necessary internal status meetings
? Meet with Account Executive in a predetermined cadence
? Accurately and effectively execute necessary processes
? Terms
? Delivery Models
? Know what each consultant role does for the team
? Deal Desks after discovery, prior to finalizing scope
? Pricing workbook
? Internal Cognizant & Lev process navigation
? Collaborate and co-sell with channel and client third party partners, including but not limited to Salesforce and Cognizant
? Support RFP Efforts
Product Knowledge
Working with delivery team, the Adobe Solutions Consultant will often determine the technical scope of the client solutions, help facilitate technical discovery of new solutions, and identify opportunities / challenges in customers tech stack, data / integrations, team resources, operational processes, use cases, etc. Tasks as a SolCon for demonstrating product knowledge include:
? Understand and be able to execute Agile SDLC rituals and create the associated deliverables
? Has demonstrable knowledge of AEM 6.5 & AEMaaCS as well as experience integrating with Adobe Analytics and at least one more of Adobe Target, Campaign, Marketo, Journey Optimizer
? AEP experience is a big plus
? Has 7+ years of experience with AEM 6.4 or later and has led at least two successful implementations and can share details and challenges of those engagements
? Technical certifications across one or more of the above products preferred
? Ability to track and add meaningful input based on personal or industry experience during internal and client-facing conversations about proposed solutions, technical dependencies, leading practices, next steps
? Expertise in core web technologies including XML, HTML5, CSS, client/server-side-scripting languages such as JavaScript preferably using SPA (Single page application) and web services development using RESTful implementations
? Experience implementing SPAs with one or more Javascript frameworks including React, Angular, Vue, Backbone
? Experience estimating level of effort for projects and defining teams with appropriate skills to deliver those projects on time according to the defined schedule and LOE
? Has experience with the integration of content-centric application development patterns using Adobe AEM with or without a Portal, Search, Commerce package or other platforms, is preferred
? Ultimate accountability for scope of all engagements under management in partnership with Account Executives
Consulting Skills
An Adobe Solutions Consultant must demonstrate the ability to work between the sales and delivery team to balance customer success with customer growth and retention. Consulting skills are critical in achieving operational excellence in which we must be able to evaluate and consider whats right for both Lev and the client.
? Display Leadership skills
? Motivate & Inspire
? Team Building
? Negotiating & Communicating
? Influence without Authority
? The ability to lead on and offshore personnel
? Proactive thinking and bias for action
? Analytical thinking - identify root causes of problems
? Creative thinking - have plans A, B, C Z
? Implicative thinking - if this, then that
? Understands how to get internal and external teams working and knows how to leverage champions, coaches, other mobilizers
? Captures relevant details while maintaining conversation flow, active and alert during conversations
? Networks up and across prospect team members, Builds and leverages executive relationships, Finds win/win solutions for prospects/Lev
? Presentation skills (building decks + executive presence)
? Intellectual curiosity / resourcefulness
? Collaboration / Ability to build credibility quickly
? Know the right questions to ask and create order from ambiguity
Required Education:Bachelors degree required.
Work Authorization:Must be legally authorized to work inUSwithout the need for employer sponsorship, now or at any time in the future.
Salary and Other Compensation: Applications will be accepted until 03/13/2024.
The annual salary for this position is between $72,200.00 $175,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizants discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizants applicable plans.
Benefits: Cognizant offers the following benefitsfor this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Employee Status : Full Time Employee
Shift : Day Job
Job Posting : Feb 12 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Job Benefit(s)
Life Insurance Paid Holidays Paid time off Stock Purchase Plan