Billing Specialist

Billing Specialist

Now is your chance to join an organization that drives change. Were a company thats consistently on top employer lists. Deluxe is hiring for our Billing specialist role.

Why join us:

There is a reason we boast numerous awards like Great Place To Work Certified and Best Place To Work For Moms, Dads, LGBTQ, and VETS (just to name a few).

At Deluxe, we know that great people make a great organization. We value our people, so we offer the typical benefits (Health, Dental, PTO, and 401K) PLUS: Volunteer time off, paid maternity/paternity leave, tuition reimbursement, and more!

• A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard 'the people', benefits, family/home time, diversity, and team culture.
• We believe our people drive our success and growth, so we back that up with employee stock grants. Every person at deluxe is an owner!

The Billing Specialist position is a support role that interfaces with cross functional teams, as well as internal and external customers to drive resolution of inquiries and the management of volume reporting tools that feed into S4/Hana for monthly billing.

• Relationship management: establish a positive relationship with internal/external customers. Addresses and resolves complex issues. Acts as an SME for recommending and guiding customers course of action. Through verbal and written communication, it summarizes and communicates the project process and progress.
• Data and process integrity: fields data requests, provide documentation for completed processes/tasks, analyzes client specifications, and request for the best course of action and oversees and ensures proper implementation of updates.

• Assists Financial institutions with systems and data changes resulting in service choice fees.

Basic Qualifications:

Education: HS Diploma/GED

Experience:

• Customer service or client-facing experience.
• Data entry experience
• Experience with a CRM
• basic understanding of Excel

Preferred Qualifications:

• Experience with SalesForce.
• Excellent written and verbal communication skills.
• Banking and/or remittance processing knowledge

This role is not permitted to be filled in the following locations Alabama, Alaska, California, Colorado, District of Colombia, Hawaii, Kentucky, Louisiana, Mississippi, Montana, Nevada, New Mexico, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Carolina, Washington, West Virginia, Washington, and Wyoming.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].