Dispatch Specialist

Dispatch Specialist

HelloFresh

Aurora, IL 60505

Posted year ago

  • Job Type(s)

    Full Time

  • Industry

    Customer Service

  • Work Schedule

    Night Shift 3rd Shift

  • Job Description

    Dispatch Specialist

    This position is located in Aurora, IL.

    Pay: $22.00 + and night shift differential

    2 positions open, 3rd shift: Wednesday to Saturday, Start time: 8 PM - 6 AM

    Job Description

    Factor is hiring for a dedicated Dispatch Specialist in Aurora, IL to join our growing team! As the Dispatcher you are directly responsible for overseeing and assisting in the daily delivery of our freight hauling. You will manage, mentor, and develop a team of drivers who ultimately ensure that our facilities receive quality and on-time shipments.

    You will

    • Overseeing all our drivers from load-out beginning the start of the shift
    • Planning routes with our system
    • Respond to calls from drivers on their routes who need support
    • Communicate with various members of the distribution center team members, facilitating pickups and deliveries
    • Staff the routes and assign routes to drivers daily
    • Manage driver gas cards, driver tools, etc
    • Schedule maintenance services, roadside service calls, etc
    • Occasionally load/unload product
    • Weekend work is required
    • Any other tasks as assigned by management

    At a minimum, you have

    • 2+ years experience in dispatching / driving role
    • Working knowledge of optimization techniques and process flow improvements
    • Experience managing a nimble, fast-growing team
    • Computer skills, particularly G-Suite, Slack
    • Excellent written and oral communication skills
    • Energetic and excited about Imperfect
    • Highly organized and strong attention to detail
    • Ability to multitask
    • Excels at independent, unsupervised work

    You are

    Physical Demands:

    • Ability to walk, bend, squat, climb, reach, and kneel
    • Ability to lift/push/pull up to 50 pounds
    • Experience in material handling
    • Sedentary work; involves sitting most of the time
    • Occasional movement around the office may be necessary
    • Regular work with computers, including keyboards and screens
    • Regular use of mobile devices, including smartphones and tablets

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

    About HelloFresh


    We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

    At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Companys commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

    We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

    To learn more about what it's like working inside HelloFresh, follow us onInstagramandLinkedIn.

    HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

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