Full Time Agent, Airport Tulum Mexico

Full Time Agent, Airport Tulum Mexico

American Airlines

Cancun, ROO

Posted year ago

  • Job Type(s)

    Full Time

  • Industry

    Customer Service

  • Job Description

    Location:Tulum Intl Apt (TQO-TRML)
    Additional Locations: None
    Requisition ID:71401

    Please make sure you have the legal right to work and live in this country, prior to applying to this position. The possession of an U.S. passport does not qualify for such work permit.

    Intro

    Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

    Why you'll love this job

    Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.

    What you'll do

    • In charge of security screening and passenger service procedures at check-in and in the gate area
    • Provides assistance to passengers as requested or required
    • Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures
    • Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules
    • Able to lift and carry bags and boxes weighing up to 70 lbs
    • Ability to stand for prolonged periods of time

    All you'll need for success

    Minimum Qualifications- Education & Prior Job Experience

    • High school diploma
    • Must have working knowledge of sabre
    • Ability to work a variety of shifts, according to operational needs
    • Willing to work weekends and shifts
    • Excellent customer service, communication, and organizational skills
    • Excellent personal grooming established by company standards
    • Proactive team player
    • Must have the ability to work under pressure
    • Must be able to read, write, fluently speak and understand English and the native language

    What you'll get

    Feel free to take advantage of all that American Airlines has to offer:

    • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
    • Health Benefits: On day one, youll have access to your health, and life insurance benefits to help you stay well.
    • Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources and support you need.
    • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

    Feel free to be yourself at American

    From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

    Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.

    Additional Locations: None
    Requisition ID:71401

  • Candidate Profile

    Qualification High School

  • Job Benefit(s)

    Life Insurance Employee Assistance Program Pet Insurance Wellness Programs Insurance Benefits

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