Enterprise Holdings - Damage Recovery Unit - Hiring Event-- Recovery Specialists (Collections)

OverviewDue to growth and promotions, The Damage Recovery Unit has multiple opportunities for a Recovery (Collections) Specialist!!Part of the Enterprise Rent-A-Car family, the Damage Recovery Unit is responsible for managing claims associated with damage to our rental vehicles. In this position, you will work to recover costs for those damages.Recovery Specialists develop collection strategies and negotiate with responsible parties to recoup costs associated with those damages. If you thrive in a fast paced, high volume call center environment and are motivated by a performance-based environment with room to grow, this could be the career for you!We have multiple openings available! Attend our hiring event for a peek inside the office and we will make offers on the spot!This is a full time position that pays $15.37 per hour.This event takes place on February 20, 2020 from 11:00am to 6:00pm. If you do not plan on attending this event, please do not apply to this position. You can find the regular job posting on our career site.Check out some of our fantastic benefits:* 40 hours per week with flexible scheduling and work from home options.* A comprehensive benefits package including paid time off, 401k, profit sharing, and great discounts!* Fun and friendly atmosphere* Honest and unbiased leadership* Great referral program* Recognition awardsThe event is located at our building at 7303 NW 4th Blvd., Gainesville, FL 32607Check out our new Instagram page at erac_DRUResponsibilities* Review claim files to determine potential coverage and develop collection strategies* Initiate appropriate verbal and written communication for the ultimate recovery within 90 days* Make appropriate internal and external contacts to obtain necessary information* Gather and evaluate police reports, repair estimates and other related documents* Effectively negotiate with responsible parties* Maintain accurate account of collections activity and incoming payments on claim files* Interpret the facts of loss in conjunction with debtor feedback in order to establish settlement strategy* Make recommendations for settlement strategy* Make suggestions for alternative dispute resolution* Update system notes and data fields* Other miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualifications* Must have a high school diploma or GED* Some college courses preferred* Must be at least 18 years old* Must be willing to accept $15.37 per hour for this position* Must have at least one year of continuous work experience at the same employer* One year of administrative, clerical or office work experience that included daily use of computer software programs and/or internet use required* One year of general collections, subrogation or claims experience preferred* Heavy phone experience preferred* At least basic/beginner skill level in Microsoft Office products is required* Must be able to work full-time* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future* Must reside in the Gainesville/North Central Florida metropolitan areaCompetency Based Qualifications* Ability to gather and interpret complex data in order to plan a course of action* Ability to research claims related computer systems to obtain additional information and/or documents to secure payment for the responsible party.* Ability to organize and present information, views and concepts in a concise and understandable format for a variety of audiences* Demonstrated ability to communicate both verbally and in written form* Demonstrated ability to make sound decisions* Demonstrated analytical skills* Demonstrated multi-tasking skills and time management skills* Demonstrated ability to meet deadlines and work within timeliness standards* Demonstrated attention to detail* Ability to deal with problems in a variety of circumstances