Sales Associate-Ecommerce/Phone

Sales Associate-Ecommerce/Phone

AutoNation Volkswagen Carlsbad

Cardiff By The Sea, CA 92007

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Sales
  • Job Description

    Overview:

    Position Overview

    The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, youll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

    What are the requirements for this job?

    • High school diploma or equivalent
    • Proven ability to provide an exceptional customer experience
    • Drive to set and achieve targeted goals
    • Prior sales experience, retail preferred
    • Demonstrated communication, consultative, interpersonal and organizational skills
    • The willingness to follow up with customers
    • Experience and desire to work with technology
    • Valid in-state drivers license and an acceptable, safe driving record

    Why should I come work for AutoNation?

    • You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect


    Company Overview

    AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with 'DRVPNK' and 'What Drives You, Drives Us.' AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

    Benefits

    Click here to learn more about our Benefits.


    Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

    AutoNation is an equal opportunity employer and a drug-free workplace.

  • Candidate Profile

    Qualification High School