Food Outlet Manager

Food Outlet Manager

Pay: $60000 per year - $60000 per year

TheFood Outlet Managerleads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.

Essential Duties & Responsibilities

• Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
• Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
• Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
• Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
• Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
• Ensures balance of registers and daily reporting of financials
• Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair

Basic Qualifications & Skills

• High School diploma or equivalent experience
• 1+ year supervisory experience in a food/restaurant setting
• Demonstrated ability to effectively resolve conflict
• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

• Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
• Excellent customer service skills
• Positive attitude

Physical Requirements

• Ability to lift 30 lbs.
• Ability to stand/sit for long periods of time
• Ability to bend, stretch and twist