Home Care Scheduling Coordinator

Home Care Scheduling Coordinator

To apply via text, text 5282 to 334-518-4376.

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours: Full Time: Monday through Friday 8:30 am - 5 pm

Location: 2333-2341 W. 95th Street Bldg. C, Suite 2 Chicago IL

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Continued Education
• Monthly Bonus
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Schedules Home Care Aide as directed by clients authorization/care plan established upon intake
• Creates service schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the clients care plan is followed and client services are not interrupted.
• Tracks and reports scheduling metrics; communicates all client scheduling trends to management.
• Processes patient authorizations and communicates with central admissions, enter reauthorizations into client record and ensures chart preparation for all clients
• Provides thorough, complete follow-through on escalated client service complaints
• Document service and care plan deviations timely
• Maintains accurate HR system records and ensures all employee records including payroll records are current
• Ensures the appearance of the branchs open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies:

• Must have high school diploma or equivalent; college experience or degree preferred.
• Preferably will have experience in scheduling.
• Must be organized and able to multitask
• Computer proficiency - MS Office
• Must be able to work well with others in a professional manner in a team oriented environment.
• Professionalism, patience, and a people-first attitude

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 5282 to 334-518-4376.

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