Implementation Project Manager

Implementation Project Manager

ADP is hiring a Project Manager

Ready to make your mark?

As a Project Manager, you'll be responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes.

In this role, you will spend most of your day between interacting with clients as well as leading and partnering with your internal project teams, to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be unique as you will be working with multiple clients, facing new challenges, and figuring out solutions to client's inquiries based on their specific needs.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores will make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos

What you'll do: Responsibilities

What you can expect on a typical day:

• Manage all project phases, including initiation, planning, execution, monitoring, control and closure.
• Create project plans, including deliverables, activities, timeliness and budgets.
• Direct day-to-day activities of projects and staff in matrixed organization.
• Ensure milestones are successfully met through oversight of project vehicles and coordination of resources.
• Work collaboratively with other departments impacting project.
• Lead communication with stakeholders and team members through completion of the project.
• Provide scheduled and on-demand status reports and updates.
• Direct project timelines.
• Assess, manage, resolve and escalate (if necessary) risks and issues.
• Tailor processes to meet the needs of individual projects.
• Make decisions based on information and input in a timely manner.
• Work on projects of high complexity.
• Acts as a point of escalation for Associates when issues arise that have the potential to inhibit completion of project tasks in the defined timelines.
• Accountable for driving closure of all escalated issues, either independently or through engagement of other stakeholders.

TO SUCCEED IN THIS ROLE:

• Excellent negotiation, presentation, and facilitation skills.
• Strong focus on client service.
• Strong and effective communication skills.

Bonus points for these: Preferred Qualifications

• HCM background a plus
• Experience with project management tools and structured methodologies.
• Knowledge of functional area and related company products.
• Excellent organizational, planning and time management skills for handling multiple and conflicting activities.
• Expertise with Microsoft Office.
• Commitment to being accountable for results.
• Capacity for building relationships both internally and externally.
• Ability to think independently and make decisions.
• Strong interpersonal skills.
• Collaborative approach to work.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

The US base salary range targeted for this job is listed in the compensation section below. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched 401(k), Student Loan Repayment Program, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.

Compensation Range for this role in California is $18.32 - $37.12 / Hour

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $18.32 - $37.12 / Hour

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.