ASI - Account Manager Salaried - Minnesota

Overview
American Security has been delivering peace of mind to our customers for over 45 years! We are an innovative team of safety and security professionals that bring a customer service mindset to all of our duties. Our reputation has been built on customer responsiveness and employee engagement strategies.

Are you an experienced security professional with a background in site supervision? Are you seeking a role to work in a high-profile Class A commercial property? Then consider joining ASI as an Account Manager for a client in downtown Minneapolis!

As the Account Manager, You Will:

• Serve as the primary point of contact for the site and partner with market leadership, and law enforcement entities to address operational needs
• Develop rapport with client representatives and other relevant partners, by resolving issues and creating employee and customer facing training programs under the guidance of operational company executive
• Supervise and coordinate activities of guard force as dictated by contractual obligations and to meet or exceed client expectations
• Train, develop, mentor, and motivate Security Officers to provide quality, consistent service and to ensure all decisions comply with company policy and federal and state regulations
• Participate in the employee onboarding process including new hire interviewing and selection of candidates that meet ASIs and the clients required level of qualifications and skills

What You Bring:

• At least 8 years of security experience, with 3 to 5 years of experience in supervision and leadership required
• Exceptional customer service skills with a proven track record of client success
• The ability to be flexible and available as issues can arise 24 hours a day, seven days a week
• Policy development and training experience preferred
• Proficiency with MS Office products as well as site-specific security programs

Whats In It for Me at ASI?

• Room to Grow & Advance
• Work in a Professional Environment
• Jobs are Classified as Essential
• Complete Tasks Individually and as a Team

A pre-employment drug screen and criminal background check are required

Marsden Holding L.L.C is an Affirmative Action, Equal Opportunity Employer. Marsden and its affiliates do not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.