Automotive BDC Client Care Specialist

Automotive BDC Client Care Specialist

Herb Chambers Volvo Cars Norwood

Norwood, MA 02062

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Manufacturing, Operations
  • Job Description

    Herb Chambers Volvo Cars Norwood is seeking a full-time, self-motivated representative to join our dealerships Internet Sales Department.

    This position will be responsible for handling internet leads, inbound phone calls and customer retention.

    Job Responsibilities:

    • Receive inbound calls and internet leads; follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
    • Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
    • Obtain customer information and keep accurate database
    • Maintain a dealership standard for response time
    • Set up sales appointments with customers with the focus that all customers are prospective long-term customers
    • Handle minor customer complaints and misunderstandings

    Benefits Include:

    • Health, Dental, Vision and Life Insurance
    • 401k with company match
    • Flexible schedule
    • Paid time-off
    • Solid job security with a stable organization

    Submit your resume today!

    • Must have flexible schedule and able to work weekends
    • Must be self-motivated and performance driven
    • Must be able to attend training
    • Strong written and verbal communication skills
    • Highly organized with the ability to learn quickly
    • Strong computer and typing skills
    • Professional and personable demeanor
  • Job Benefit(s)

    Flexible Schedule Life Insurance