Patient Access Manager

Patient Access Manager

Job Description:
This position oversees the daily administrative operations and activities of assigned department(s). Ensures the timeliness, quality, and integrity of systems and patient access processes in a manner that is both patient-centered and respectful of all customers and stakeholders. Maintains optimum patient care systems, including staffing, scheduling, general resource allocation, and communication systems. Responsible for ensuring adequate staffing levels based on volumes and provides development opportunities for staff.
Education Qualifications:

Key Responsibilities:

• Manages all performance indicators and standard of work tools

• Collaborates and communicates effectively with all stakeholders by attending all requested meetings, project workgroups and other collaboration efforts to provide necessary standard of work knowledge during development of acquisitions and new service lines

• Ensures growth opportunities for staff, balances FTEs in accordance with volumes and performance development for staffing

• Assists directors, operation managers, administrative operations and other stakeholders as applicable

• Completes projects as assigned

Required Qualifications:

• 3 years leadership experience in healthcare business operations experience in a clinic or hospital setting, or related healthcare industry including demonstrated leadership ability

Educational Requirements:

• Associates degree or higher. Must obtain bachelors degree within two years of hire or transfer date.

Preferred Qualifications:

• Located within 60 miles of Duluth/Superior

FTE
1
Shift Rotation
Day Rotation (United States of America)
Shift Start Time
8
Shift End Time
5
Weekends
Occasional

Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.