Security Systems Service Technician

What you will do

The Security Systems Service Technician is a troubleshooter and a service expert who is responsible for the service and repair of Commercial security, fire alarm, CCTV and card access systems including repairing or replacing systems; alleviating concerns customers may have regarding a security system; and advising customers and the customer care center of the status of systems and processes. Security Service Technicians are set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it

• Install, troubleshoot and service fire alarm, security video surveillance, CCTV, card access systems and other security equipment at Commercial customer sites.

• Locate and alleviate issues with damaged equipment or wiring.

• Readjust equipment, repair or replace inoperative equipment and test for operation.

• Prepare trouble order forms to report temporary repairs.

• Coordinate inspections and/or installations with Police, Fire Departments or other appropriate agencies.

What we look for

Required:

• State of Montana Security Alarm Installer license.

• Experience installing and servicing fire alarm, security video surveillance, CCTV and card access systems.

• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.

• Experience with hand tools, multi-meter usage and handheld power tools.

• Valid driver's license with an excellent driving record.

• Ability to pass an DMV, background check and drug test.

• Demonstrated aptitude for troubleshooting systems and performing necessary repairs.

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Ability to work in unusual and sometimes difficult position such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Ability to work flexible hours including on-call rotation, nights, and occasional weekends to meet customer requirements.

• Demonstrate a high level of customer service and the ability to communicate effectively with customers.

• Ability to adhere to, implement and always follow safety guidelines and procedures.

• Strong organizational skills, positive attitude and ability to learn quickly.

Preferred:

• NICET II certification or currently enrolled in the NICET program and will obtain the NICET II certification within one year. (CURRENT NICET II HOLDERS EARN AN ADDITIONAL 5% ON THE HOURLY ALLOTMENT).

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent, and well give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay

• Paid Training

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefits

• Medical/Dental/Vision insurance

• Health Savings Account (HSA)

• Life Insurance

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability

• Employee Assistance Program

• Wellness Program

• And More!

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.