Shift Lead

Shift Lead

New City Microcreamery

Sudbury, MA 01776

Posted 9 months ago

  • Job Type(s)

    Full Time
  • Industry

    Manufacturing, Operations
  • Work Schedule

    Monday to Friday
  • Job Description

    Shift Lead

    Join the Revolution at New City Microcreamery, where innovation meets flavor in our scratch kitchen!

    Picture this: you, part of an industry-defining team culture, armed with cutting-edge tech like Toast, Restaurant365, and Paycom. This is where your growth story begins, where greatness isn't a goalit's the standard.

    Why us? Our ice cream is legendary, our vibe is family-friendly yet oh-so-trendy, and our atmosphere? Unbeatable. We're not just an Elite Restaurant Group; we're creators of exceptional experiences. Our mission? Crafting an environment where guests feel at home and team members flourish.

    What's our secret ingredient? It's our team. They transform dining into extraordinary momentsbirthdays, first dates, proposalsyou name it, we celebrate it! And guess what? There's a secret speakeasy disguised as a cobbler shop at our New City Hudson location. Shhh!

    Are you ready to:

    • Join a local powerhouse, setting the culinary and hospitality bar sky-high?
    • Bring vibrancy to guest experiences with your passion?
    • Thrive on challenges and never settle for ordinary?
    • Drive results with creativity and unending curiosity?

    Your playground:

    • Supervising Front of House operations
    • Opening and closing the shop
    • Handling transactions and deposits
    • Mentoring scoopers
    • Creating waffle cone masterpieces
    • Maintaining the shop's allure
    • Engaging guests and making them feel cherished
    • Protecting company assets and ensuring profit maximization
    • Upselling and adding value to the guest experience

    Requirements:

    • Hands-on experience in a high-volume, fast-paced environment
    • Mentoring and training prowess
    • Communication wizardry for conflict resolution and team direction

    Think you're up for the challenge?Apply now and gear up to serve the #besticecreamintheworld!

    Oh, and here's the scoop on the setting:

    • A trendy food scene awaits
    • Family-friendly vibes all around

    Your schedule:

    • 10-hour shifts available
    • Day, evening, and mid shifts
    • Weekends and holidays
    • Flexibility from Monday to Friday
    • Weekend availability a plus

    As for the perks:

    • Pay rate: $17-$18 plus tips (Tip game strong, adding $4-$10/hour extra to your pocket weekly)
    • Love dessert, great company, and unforgettable experiences? This is your momentapply today!

    REQUIREMENTS

    • Must have reliable transportation
    • Ability to work a flexible schedule, including nights & weekends
    • Solid customer service skills
    • Responsible, dependable, honest
    • Professional appearance
    • Excellent verbal skills

    Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

  • Job Benefit(s)

    Flexible Schedule