HVAC Service Technician

About Moncrief Heating & Air Conditioning

Moncrief Heating & Air Conditioning is the oldest HVAC company in Atlanta, proudly serving the Atlanta area since 1898. While much has changed over the last 125 years, our core values have stayed the same. Whether youre in the market for an installation or repair, when you partner with Moncrief and Ace Hardware Home Services, youre guaranteed high quality service, transparency in pricing, and respect. Moncrief Heating & Air Conditioning is now a part of the Ace Hardware family! Ace Hardware has acquired Moncrief marking a significant milestone for us. The alignment of values, purpose, and vision between Moncrief and Ace Hardware is truly remarkable. With Ace Hardware's dedication to helpful service in local communities and their focus on customer satisfaction, we're excited to continue delivering exceptional HVAC services and quality alongside the resources of the trusted Helpful brand. Together with Ace, we're looking forward to growing and supporting the local community for years to come.

JOB SPECIFICS

The HVAC Service Technician position is a regular full-time position with overtime hours expected based on seasonality and client demand. General hours are 8 AM 4:30 PM with variation based on need. A mutually agreeable flexible work schedule may be designed.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Provide an exceptional experience through efficient and accurate service and effective communication

2. Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more

3. Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment

4. Maintain required truck inventory necessary to complete all flat-rate repairs

5. Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes

6. Assist in the development of junior service technicians

7. Follow all UIC systems and administrative details as they relate to the service department

JOB QUALIFICATIONS

- 3+ years of HVAC service experience (REQUIRED)

- EPA Universal Certification

- Strong knowledge of HVAC industry best practices and building codes

- Proficient in all aspects of HVAC function

- Must have drivers license with clean record

- Able to pass a background and drug screening check (random testing may occur)

REQUIRED SKILLS

- Positive attitude, exceptional people skills, professional appearance and behavior, and a desire to be your best

- Able to cultivate relationships with customers

- Strong work ethic: reliable, dependable, punctual

PHYSICAL REQUIREMENTS

- Physically able to work on HVAC units.

- Will be required to work in settings with extreme cold or extreme heat, depending on time of year.

- Prolonged periods of standing, kneeling, crawling, or climbing ladders.

- Must be able to lift 50 pounds at a time.