Customer Service Representative

Customer Service Representative

Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses!

Florida Branch

3830 Uline Drive, Naples, FL 34117

Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love. Dont put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company!

Hours:Full time, Monday - Friday, 8 AM to 4:30 PM.

Why Customer Service at Uline?

• Learn: Our six-week onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.

• Develop: Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.

• Grow: Build the foundation to advance within Customer Service or to work in other departments within our growing company.

Position Responsibilities

• Guide and process customer orders and inquiries in a collaborative call center using world-class technology.

• Communicate with customers over phone, email and chat.

• Help customers navigate Uline's website and online ordering.

• Become a product and solutions expert! Well equip you to answer product, pricing, availability and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Prior customer service experience is a plus, but if you want to provide the best experience for our customers, well train you!

• Bilingual preferred (English / Spanish) - fluent in both verbal and written forms.

• Thrive in a fast-paced environment.

Benefits

• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

• 401(k) with 6% employer match.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center and nearby walking path.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as adrug-free workplace. All new hires must complete a pre-employmenthair follicle drug screening.

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!