Community Support Team - Case Manager

Community Support Team - Case Manager

Lets change lives together.

Join a purpose-driven community of champions.

Position Purpose: Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

The CST (Community Support Team) provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, Q.I. and other duties that are necessary in order to meet the needs of the seriously mentally ill.

Job Requirements:

• Bachelors Degree with minimum two years experience in mental health.
• Demonstrated education, training or experience in the mental health services
• MHP designation
• Valid drivers license

Qualifications:

• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Excellent organizational and computer skills
• Self-Starter with ability to work independently and with a team
• Skilled in conducting individual, family and group counseling, case management
• Ability to present and coordinate lectures for clients, families, staff or community resources

Essential Responsibilities:

• Ability to motivate and problem solve with staff regarding effective clinical practices.
• Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
• Skills to adapt verbal and written communication to the language and style of the client and their family.
• Complete all necessary documentation with in the appropriate time lines.
• Undertake primary case management responsibilities for designated clients.
• Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff (e.g. admissions, process, and discharge plans).
• Ability to coordinate services from a variety of community resources.
• Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
• Present workshops, lectures and training to clients, families, staff and community groups as needed.
• Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.

Job Type: Full-time

Pay: Based on education, experience and credentials

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan and certain facilities offering an on-site gym

Schedule: 8 hour shifts

• Shift: Monday Friday
• Hours: 8:30am-5:00pm (shift hours can start and end later if needed)

Work Location: Rosecrance Ware Center Rockford, IL

About Us

Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.

If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.

Health and Safety

Enjoy a safe and healthy work environment! As a federally funded company, Rosecrance operates under multiple licenses and accreditation agencies, requiring strict adherence to their respective laws and policies concerning employee health and safety requirements. Compliance with the company's health policies is a condition of employment.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.