Cabana Server

Cabana Server

Great Wolf Lodge

CONCORD, NC 28027

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Restaurant, Food Services
  • Job Description

    Cabana Server

    Pay: $9.75 per hour

    TheCabanaServeris responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

    Essential Duties & Responsibilities

    • Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
    • Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
    • Keeps kitchen staff informed by noting timing of meal progression
    • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
    • Responds to additional patron requirements by inquiring of needs; observing dining process
    • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
    • Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
    • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

    Basic Qualifications & Skills

    • Some High School education or equivalent
    • Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
    • Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
    • Successful completion of criminal background check and drug screen

    Desired Qualifications & Traits

    • Previous server experience
    • Prior experience with Point-of-Sale (POS) technology
    • Proven teamwork
    • Projects professional image that inspires trust and confidence
    • Enthusiastic and positive energy

    Physical Requirements

    • Able to lift up to 15 lbs.
    • Able to bend, stretch, and twist
    • Able to stand for long periods of time
  • Candidate Profile

    Qualification High School