Client Engagement Leader - Madison - 53706
3M
Madison, WI
Posted 2 years ago
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Job Type(s)
Full Time
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Job Description
b'Job Description:/nClient Engagement Leader/nCollaborate with Innovative 3Mers Around the World/nChoosing where to start and grow your career has a major impact on your professional and personal life, so it/xe2/x80/x99s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000/xc2/xa0other/xc2/xa0curious, creative 3Mers./nThis position provides an opportunity to transition from other private, public, government or military environments to a 3M career./nThe Impact You/xe2/x80/x99ll Make in this Role/nAs a Client Engagement Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:/n * Acts as account lead for client relationships ensuring all current needs are met, future needs are anticipated and service levels are exceeded./n * Manages contracts and Service Level Agreements (SLA/xe2/x80/x99s) for products and services that will be performed by the organization/n * Leads client strategy development and account planning efforts within their assigned accounts/n * Leads sales process to grow account revenue by working closely with all applicable internal functional areas./n * Manages account status communications internally and externally/n * Cultivates and maintain senior relationships within assigned client base./n * Maintains a high level of industry knowledge to provide valuable strategic insights to both clients and the Company./n * Subject matter expert on 3M PPS products and supports the sales team for both presentation and closure of sales by developing successful sales strategies and demonstrating solution offerings/n * Provides both internal and external education through a variety of venues including: 1 to 1's, Regional Meetings, Tradeshows, Webinars, etc./n * Assists sales team in responses to sales opportunities such as RFI's, RFP's or proposal development/n * Manages sales forecasting and pipeline across client base and assigned territory./n * Negotiates, manages and nurtures long term contracts and service agreements through complex, long sales cycles/n * Implements best practices and processes including sales performance/xc2/xa0 and client care metrics/nYour Skills and Expertise/xc2/xa0/nTo set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:/n * Bachelor/xe2/x80/x99s Degree or higher from /xc2/xa0(completed and verified prior to start) an accredited university OR High School Diploma/GED from /xc2/xa0(completed and verified prior to start) an accredited institution and a minimum of fourteen(14) years of client relationship experience in lieu of the Bachelor/xe2/x80/x99s degree education requirement/n * Seven (7) combined years of experience in selling and/or delivering/implementing complex solutions across the healthcare industry/n * Ability to travel up to 75% of the time/nAdditional qualifications that could help you succeed even further in this role include:/n * Ten (10) years of/xc2/xa0 related healthcare work experience required/xc2/xa0 or Government Healthcare experience/knowledge related to Medicaid/Medicare programs/n * Demonstrated sales and leadership experience required/n * Knowledge of and experience with contract negotiations and contract management/n * Experience working with healthcare payer and provider data preferred/nLocation: Albany, NY; Salt Lake City, UT or Remote/nTravel: May include up to 75% travel/nRelocation Assistance: May be authorized/nMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)./nSupporting Your Well-being/xc2/xa0/n3M offers many programs to help you live your best life /xe2/x80/x93 both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope./xc2/xa0/nResources for You/xc2/xa0/nFor more details on what happens before, during and after the interview process, check out the Insights for Candidates page at /careers./xc2/xa0/nLearn more about 3M/xe2/x80/x99s creative solutions to the world/xe2/x80/x99s problems at or on Twitter @3M./nResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties./nPay & Benefits Overview: is an equal opportunity employer./xc2/xa0 3M/xc2/xa0 will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status./nPlease note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly./n3M Global Terms of Use and Privacy Statement/nCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms./nPlease access the linked document by clicking here [[select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.'