Director, Human Resources

Director, Human Resources

Great Wolf Lodge

CONCORD, NC 28027

Posted 6 months ago

  • Job Type(s)

    Full Time
  • Industry

    Human Resources
  • Job Description

    Director, Human Resources

    Pay: $0 per hour - $0 per hour

    At Great Wolf, the Director of Human Resources is responsible strategy and execution of policies relating to our most important asset - our employees. In this role you will partner with lodge leadership to ensure the HR function supports lodge objectives and are executed flawlessly.

    Essential Duties - Responsibilities

    • Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies
    • Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary
    • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, partnering with the corporate HR and counsel as needed/required
    • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
    • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
    • Provides HR policy guidance and interpretation
    • Assists international employees (J1, H2B and Interns) with visas, assignments and related HR matters
    • Provides guidance, leadership and input on workforce planning and labor utilization Identifies training needs for business units and individual coaching needs.
    • Participates in evaluation and monitoring of training programs to ensure success
    • Drives enterprise wide talent and HR programs in the areas of talent acquisition, performance management, compensation, training and development, service values, rewards - recognition and succession planning
    • Maintain employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefits programs. Including administrative, legal, and financial issues relating to healthcare coverage, retirement plans, and educational assistance programs
    • Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline

    Basic Qualifications & Skills

    • Associates Degree in Human Resources, Business orrelatedor equivalent experience
    • Minimum of 5 years ofprogressiveexperience as HR Business Partner
    • Demonstrated proficiency in Microsoft Office suiteand HRIS
    • Strong problem solving and organizational skills
    • Attention to detail
    • Enthusiastic and positive energy
    • Multi-tasking ability
    • Successful completion of criminal background check and drug screen

    Desired Qualifications & Traits

    • Bachelors Degree in Human Resources, Business orrelatedor equivalent experience
    • Previous experience in hotel/resort/theme park industry
    • Human Resources certification or other specialized training
    • Experience utilizing HR Technology

    Physical Requirements

    • Able to lift up to 20 lbs.
    • Able to bend, stretch, and twist
    • Able to stand or sit for long periods of time
  • Job Benefit(s)

    Retirement Plan