Maintenance Manager

Maintenance Manager

Specific Duties and Responsibilities

• Lead the Maintenance Division to deliver results in a broad array of activities, including facilities maintenance, annual preventative maintenance activities, repair and rehabilitation of structures and equipment, new construction, architectural design, landscaping, and support for park operations.
• Generate and analyze financial reports related to budgets, operations, performance of facility maintenance, capital improvement projects, and maintain full P&L responsibility.
• Evaluate performance data to refine business and operational practices, ensure safe and efficient operations, effective manpower utilization, and effective budget controls.
• Establish and maintain relationships within the various Maintenance departments to sustain a productive and satisfying work environment for all members.
• Interface and support various Marketing, In-Park Services, Operations, and Corporate Alliances initiatives to ensure successful implementation of all special projects, events, and programs.
• Monitor guest feedback and provide tactical and programmatic recommendations to the Park Management team on product and service issues.
• Perform semi-annual assessment of bench strength related to succession planning and talent development for the Maintenance Division and support the ongoing development needs of direct reports.
• Monitor division team member voice survey scores and assist in the development of initiatives to address areas of needed improvement.
• Model, support, and maintain a culture that supports compliance with OSHA Safety Standards as well as company policies and procedures.
• Keep all records and documentation updated daily, accessible, and organized.
• Perform all other duties as assigned.

Reporting Structure

Reports directly to the Director of Operations and Maintenance

Skills and Qualifications

• Bachelors degree in Business, Civil Engineering, Mechanical Engineering, or related field preferred.
• 10 years of experience as in construction project management required. Experience in theme park operations preferred.
• Experience with Maximo or another enterprise asset management tool preferred.
• Budget planning experience with proficiency in Microsoft Word and Excel.
• Strong written and oral communication and interpersonal skills.
• Experience supervising large teams and interfacing with all levels of management.
• Strong teamwork skills and ability to work productively across various departments.
• Ability to multi-task and have a keen eye for detail and follow up.
• Strong planning skills and ability to provide training and instruction.
• Strong organizational skills and ability to manage multiple operations.
• Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.