Sales Gallery Coordinator

At Hilton Grand Vacations our goal is to make someones day, every day. Discover the happiness of delivering lasting memories and showing our guests how grand life can be!

The Sales Gallery Coordinator greet guests expertly and courteously to provide a positive environment in support of the sales team.

Responsibilities:

• Provides high level of customer service through warm welcome and guest happiness
• Identifies and assigns the Sales Executive and Sales Leader guests per the rotation
• Manages incoming telephone calls and provides responses to inquiries
• Helps guests on the phone and in-person with direct marketing inquiries relating to the package they have already purchased
• Ensures that the assignment of tours are logged in HGV system (Chorus) and as needed, in the manual log
• Performs accurate and timely reporting of exception tour information processing to appropriate department
• Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
• Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
• Keep caf and refreshment areas cleaned and stocked at all times
• Carries out all reasonable requests by management of which a team member is capable of performing

Why Team Members enjoy working with us:

• Excellent health care options (medical, dental, and vision)
• 401(k) with Employer matching and Employee Stock Purchase Program
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
• Perks at Work Discount Program that offers a wide range of discount through varies outlets
• Internal growth opportunities and ongoing training
• And so much more!