Home Care Service Coordinator

Home Care Service Coordinator

To apply via text, text 5366 to 334-518-4376.

Come join Arcadia Home Care & Staffing, an industry leader offering premier home care and staffing services for over 40 years. We provide you with the support and stability of an established company. Arcadia is hiring a Scheduler / Service Coordinator to manage the field staff schedules for Home Care and Staffing.

Responsibilities include managing all field staff schedules including HHAs, CNAs, STNAs, and clinical staff working facilities and reporting changes to the supervisor, monitoring absenteeism and tardiness of field staff, communicating clearly with field staff and office personnel, conversing with facility nurses and managers, work efficiently and accurately in a fast-paced environment.

Hours: Monday through Friday 8 am to 5 pm

Location: 18100 Jefferson Park Rd. Suite 105 Middleburg Heights, OH 44130

At Arcadia/ Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Continued Education
• Monthly Bonus
• PTO Plan
• Daily Pay
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• 1 year of health care experience required in an office setting; home care, home health, hospice.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 5366 to 334-518-4376.

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