House Attendant

House Attendant

Courtyard Phoenix Mesa Gateway Airport

Mesa, AZ 85212

Posted 9 months ago

  • Job Type(s)

    Full Time Temporary

  • Industry

    Restaurant, Food Services

  • Job Description

    House Attendant

    Compensation Type: Hourly Highgate Hotels:

    Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

    Location:

    Courtyard Phoenix Mesa Gateway Airport

    6907 East Ray Rd
    Mesa, AZ 85212 Overview:

    The PM House Attendant/Shuttle Driver is responsible for the cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers property specific, etc.). He/she is responsible for safely transporting guests to and from their selected destination within 3 miles of the hotel.

    Responsibilities:

    • Shampoo carpets in the public areas according to hotel standards.
    • Shampoo furniture as needed.
    • Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
    • Handle items for 'Lost and Found' according to hotel standards.
    • Clean guestrooms as needed.
    • Have knowledge of and assist in all emergency procedures.
    • Transporting guests in the hotel Shuttle.
    • Maintain hotel equipment in proper working order.
    • Maintain storage of hotel equipment in proper area.
    • Complete special projects as assigned by the Housekeeping Manager.
    • Ensure overall guest satisfaction.
    Qualifications:
    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
    • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
    • Ability to stand during entire shift.
    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
    • Hold a valid drivers license.

  • Candidate Profile

    Qualification High School

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