Food & Beverage Attendant

Food & Beverage Attendant

Great Wolf Lodge

Williamsburg, VA 23188

Posted 10 months ago

  • Job Type(s)

    Full Time Part Time
  • Industry

    Restaurant, Food Services
  • Job Description

    Food & Beverage Attendant

    Pay: $14 per hour

    At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more.

    Hiring immediately with full-time, part-time, and flexible scheduling must be at least sixteen (16) years.

    Join our Pack:

    Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    Great Perks: Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives

    Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance

    Health savings account

    Telehealth resources

    Life insurance

    401K with employer match

    Paid vacation time off

    Paid parental leave

    Essential Duties & Responsibilities

    Communicates with guests to take food and beverage orders

    Prepares customer food and beverage orders

    Provides outstanding customer service and engage in suggestive selling

    Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs

    Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing

    Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

    Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service

    Ensures the daily operation of the retail outlet adheres to operating procedure guidelines

    Assists in other food outlets as needed

    Basic Qualifications & Skills

    Some High School education or equivalent

    Flexibility regarding scheduling based on business demands

    Experience utilizing basic math skills with ability to add, subtract multiply and divide

    Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

    Successful completion of a criminal background and drug screen.

    Desired Qualifications & Traits

    Previous experience demonstrating strong customer service

    Prior experience utilizing restaurant equipment and sanitation standards

    Ability to multi-task and prioritize a variety of tasks with minimal direction

    Previous experience with cash transactions and Point of Sale systems

    Proven teamwork skills

    Physical Requirements

    Ability to lift up to 20 lbs.

    Able to sit and/or stand for long periods of time

    Application Instructions

    Click on Apply Online or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Candidate Profile

    Qualification High School
  • Job Benefit(s)

    Life Insurance Health Savings Account Employee Assistance Program Vision insurance Paid vacation time