Technical Delivery Manager (Infrastructure)

Job Description

In this role you will represent the central intake team that manages onboarding projects. This includes the project and process management for onboarding functions along with management of the platform delivering the project tracking. This role includes the creation of scripts to achieve automated execution of some tasks. The platform used to manage the processes is internal so the role includes the ability to manage the services.

This position requires the candidate to have ability to provide design, configure, implement, and maintain various processes and implement scripts to execute service calls. This is a hybrid Project Management and Technical role.

Candidate will participate in initial project analysis including feasibility studies, scope, timeline, task list, and duration of projects. Designs, implements, and perform audits while providing solutions and remediation for identified discrepancies. Owning the technical engagement and ultimate success around specific implementation projects and developing expertise in AWS/Azure technologies as well as broad know-how around how applications and services are constructed using the AWS/Azure platforms.

The candidate should have past hands-on cloud experience, a demonstrated track record of production infrastructure implementations and possess coding experience managing API calls and at least one prior job with IT infrastructure architecture, delivery, or operations team leader.

Provides technical expertise and assistance to team members as required. Reviews real-time trending information and contacts tiered support, when necessary. Maintains regular contact with stakeholders and supervisor/manager regarding the status of open or pending project calls. Assesses and develops long-term strategic goals for continuous improvement cycle.

RESPONSIBILITIES:

• Working experience of installation, configuration and maintenance, design, deployment, monitoring, develop, upgrade and support of cloud infrastructure by automation
• Experience with AWS and Azure infrastructure with automation and configuration management tools
• Deep understanding of authentication practices via SAML/OPENID
• Understanding of the Clustering Topology that meets High Availability and Failover requirement for performance and functionality.
• Experience in cloud, which included managing applications in the cloud and creating instances.
• Can lead calls to troubleshoot problems with various teams with expertise in networking, APIs and cloud infrastructure
• The ability to understand client requirements, suggest possible issues with the current setup, present new architectures, and migrate from the existing setup to a new setup with minimum downtime and no loss of data is critical.
• Ability to automate tasks with programming (Shell scripting) or configuration management tools (Ansible, puppet), etc. is preferred
• Good knowledge of the load balancer, ACL, VPC, Subnet, API-Gateway and Peering in AWS servers.

EXPERIENCE REQUIRED:

• Minimum 4+ years of technical project delivery.
• Should have strong knowledge of AWS architecture best practices and Operations.
• Should have the strong technical knowledge and hands-on experience in the following:
  • Knowledge on how to provisioning, operating, and maintaining systems running
  • Ability to identify and gather requirements to define a solution
  • Capabilities to provide operations and deployment guidance and best practices throughout the lifecycle of a project
  • Knowledge of application deployment
  • Experience with using a broad range of cloud technologies
  • Ability to design high-available solutions on AWS across availability zones and regions
  • Knowledge in AWS Security Groups, VPC, Routing Tables, Subnets, EBS, Cloud Front, EC2, S3, IAM Roles and Policies, Cloud Watch, Lambda, SNS, SQS, SSL Certs, and Auto Scaling Groups
  • Working knowledge of core AWS technologies such as EC2 and S3, and networking technologies is a plus
• Experience in working with LINUX Linux systems and servers
• Installation, configuration, and troubleshooting of UNIX/Linux Servers
• Ability to articulate standard methodologies during implementation and remediate security vulnerabilities
• Excellent planning, problem-solving, and troubleshooting skills
• Understand how to install, implement, customise, and performance tune applications
• Experience in server consolidation, migration, and transformation
• Excellent written and oral communication skills.

EDUCATION:

An undergraduate degree (BA/BS Computer Science) is required and a graduate degree is preferred Equivalent experience can be substituted for the degree requirement.

Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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