Automotive Client Care Specialist

Automotive Client Care Specialist

Herb Chambers Chrysler Dodge Jeep Ram Fiat of Danvers

Danvers, MA 01923

Posted 9 months ago

  • Job Type(s)

    Full Time
  • Industry

    Customer Service
  • Job Description

    Herb Chambers Chrysler Dodge Jeep Ram FIAT of Danvershas a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our BDC department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention.

    Immediate Opening Available

    Job Responsibilities:

    • Understands automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
    • Managing internet inquiries through dealership website and other online channels.
    • Setting up customer appointments for sales department.
    • Follow through on customer leads and build relationships with clients to close sales.
    • Grow internet sales business and expand current customer base.

    Benefits Include:

    • Health & Dental Insurance
    • 401K with company match
    • Flexible Schedule
    • Paid time off

    Apply today!

    • Must have flexible schedule and able to work weekends
    • Must be self-motivated and performance driven
    • Must be able to attend training
    • Proven experience in sales. Auto sales preferred but not required
    • Strong written and verbal communication skills
    • Highly organized with the ability to learn quickly
    • Strong computer and typing skills
    • Professional and personable demeanor
  • Job Benefit(s)

    Flexible Schedule Dental Insurance Paid time off