RN Supervisor

RN Supervisor

• Assists staff, both directly and indirectly, by providing support, guidance and effective problem solving in a variety of crises, including personnel and staffing issues, code blue, and others.* Promptly accessible, throughout shift, to staff and Switchboard via phone.* Activity assists staff in problem resolution, developing their problem-solving skills in the process.* Assesses utilization and reception of float help.* Promptly and effectively contributes to any emergency overhead calls. * Makes frequent rounds during which: * Demonstrates sensitivity to staff's current situation * Interactions are purposeful (address need for information, encouragement, etc.) * Offers specific assistance, i.e., answer lights, IV therapy, intervene with problem patients, direct care delivery, clerical assistance, etc. * Provides expertise in a consultative role
• Supports line managers by providing, clarifying and/or reinforcing information regarding values, policies, procedures, and current organizational events, practices, or issues.* Promptly communicates significant issues/concerns regarding patient care delivery or unit personnel to Nurse Manager and Director.* Offers assistance and follows with concerns on the shift.* Supports strategies in unit development or system changes.* Consistently demonstrates and openly reinforces the values and standards of the department and organization
• Ensures effective deployment and/or reallocation of available staff based on patient care needs and unit staffing plans.* Completes any needed reallocation in a timely manner.* Staffing decisions are congruent with unit staffing plans/targets and patient care needs.* Staffing variances are identified by fact.* Collaborates as appropriate with staff to understand patient care needs.* Staff has confidence their input is respected and considered in difficult staffing decisions.* Evaluates affected units for results/impact.* Communicates complex staffing decisions and rationale to Nurse Manager and Director.
• Acts as on-site 'administrator,' maintains current knowledge of clinical issues, policies and procedures.* Knows and uses available resources.* Handles concerns using sound judgement.* Applies policies and procedures and deviates from policies and procedures appropriately; deviations are explainable and supportable.* Reports significant information, observations, or issues to responsible Director and/or Vice President.* Promptly receives, investigates (to the extent appropriate), and documents Advocate calls, communicating with Nurse Manager and Director.* Maintains and is familiar with resources in Nursing Office and Medical Center.* Keeps abreast of changes in policies and procedures.* Uses Administrator-on-Call appropriately.* Maintains clinical knowledge and skills to serve as resource to staff and contribute to their development.