Senior Specialist, Partner Integrations, Strategy & Operations

About the Team

The Partner Integrations team is dedicated to our Merchants success, as they are at the core of our marketplace and we need to deliver them the best experience from onboarding to growth. As DoorDash expands both in scale and scope of integrated delivery offerings, our technical skills must grow with it.

About the Role

DoorDash is looking for an Integrations Specialist who will improve integrations with point-of-sale systems used by our top restaurant partners. Externally, you'll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you'll strategize with our DoorDash teams to build and operate world class integrations. You will report into an Integrations Associate Manager on our Partner Integrations team. This team is a part of DoorDash's Merchant Strategy & Operations organization.

You're excited about this opportunity because you will

• Oversee the success of our restaurant integrations by creating plans across technical teams, vendors, and internal partners
• Resolve integration-related issues
• Be the voice of DoorDash in managing external relationships with our point-of-sale vendors, leading implementation and process improvement
• Partner with product, engineering, and growth operations to discover and improve opportunities for improvement that come from data analysis and merchant insights
• You'll help define the systems integrations roadmap in collaboration with other product and operations owners

We're excited about you because

• You like being presented with difficult problems, getting into the weeds to evaluate cause, and coming up with a plan
• You can motivate people at all levels across a variety of job responsibilities, both internally and externally
• You are process-driven with experience capturing all details in a way that is understandable to both business and tech
• You are collaborative and have a learning mindset
• You have project management skills
• You can interpret complex data and summarize it into business insights that move product prioritization

Qualifications

• 3+ years of experience translating technical concepts to business solutions. POS implementation experience
• Hands-on working SQL experience to troubleshoot and self-serve
• Technical knowledge of integrations, APIs and, webhooks
• Experience in project management
• Experience working with internal partners such as engineering and operations teams
• Bachelor's degree required

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any goods. DoorDash is growing and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on 'protected categories,' we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.