Patient Access Representative I

Patient Access Representative I

SSM Health

Janesville, WI 53546

Posted 9 months ago

  • Job Type(s)

    Full Time
  • Industry

    Customer Service
  • Job Description

    Patient Access Representative I

    It's more than a career, it's a calling.

    WI-SSM Health St. Mary's Hospital - Janesville

    Worker Type:

    Regular

    Job Highlights:

    $500 Sign on Bonus*

    Sign on bonuses are for qualified external candidates. Internal candidates, please check with your recruiter to see what options are available for you.

    Weekly Schedule: ER Registration working 24 hours per week with the following rotation:

    Sunday-OFF

    Monday-OFF

    Tuesday-OFF

    Wednesday-3p-11:30p

    Thursday-OFF

    Friday-3p-11:30p

    Saturday-3p-11:30p

    Sunday-3p-11:30p

    Monday-OFF

    Tuesday-OFF

    Wednesday-3p-11:30p

    Thursday-3p-11:30p

    Friday-OFF

    Saturday-OFF

    ON-Call Weekend Rotation (Every 8th Weekend Fri 6:30PM - Mon 6:30AM)
    Fast Paced Environment

    At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

    Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

    Job Summary:

    Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

    Job Responsibilities and Requirements:

    PRIMARY RESPONSIBILITIES

    • Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
    • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
    • Assists with coordination of activities related to insurance pre-certification/authorization.
    • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
    • Performs clerical and reception duties associated with patient registration.
    • Performs other duties as assigned.


    EDUCATION

    • High school diploma or equivalent


    EXPERIENCE

    • No experience required

    PHYSICAL REQUIREMENTS

    • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
    • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
    • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
    • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
    • Frequent keyboard use/data entry.
    • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
    • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
    • Rare climbing.

    Department:

    8701280033 PAS - St. Mary's Janesville

    Work Shift:

    Evening Shift (United States of America)

    Scheduled Weekly Hours:

    24

    SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

  • Candidate Profile

    Qualification High School