Platform Engineer, Specialist

At Vanguard, technology is integral to helping our clients reach their personal goals. We depend on IT 24/7/365 to run our investors assets. That puts your expertise at the heart of our business.

As a Compute & Storage Engineer, well rely on you to provide infrastructure services focusing on designing, installing, configuring, integrating, and automating various technologies. The ideal candidate will be responsible for providing subject matter expertise and guidance for design and installation projects using multiple technologies to keep our infrastructure running smoothly.

Vanguard strives to continually evolve and modernize our platforms. We continue to transform our Infrastructure and Operations with a cloud first strategy and this position provides the opportunity for you to be a part of the journey. Our Engineering groups continue to adapt and evolve into a more converged team, and while the focus of this position is storage-centric, we expect and encourage all our engineers to cross train to build skills and expertise in all aspects of our Infrastructure.

this role, you will:

• Provide advanced level infrastructure services, including installing, configuring, integrating enterprise data center and cloud technologies.
• Obtain quotes and justifies business need.
• Identify stake holders and participates in project teams.
• Conduct functional testing and provides recommendations based on the results.
• Verify installations meet production acceptance standards
• Design and implement solutions with a focus on observability and automation
• Provide advanced Tier 3 services for multiple moderate to complex issues elevated from tier 2 support groups. Identify failing components and recommend corrective action. Identify performance issues, interpret trends, and implement improvements
• Create documentation, including knowledge articles, policies and procedures, and diagrams
• Participate in disaster recovery and business continuity testing
• Add, update, and close records in the IT Problem Management and Change Management systems
• Train and mentor staff operations teams. Conduct formal and informal knowledge sharing sessions, one-on-one sessions
• Participate in and support capacity planning activities, including monitoring and tracking capacity metrics. Initiate actions to prevent degradation caused by capacity issues
• Interface with technical leads of Vanguards engineering team; designing, configuring and maintaining innovative solutions in the infrastructure

Improve performance through high-performing infrastructure.

Youre passionate about the potential to transform the business through Infrastructure technology but, more than that, you understand how to use it to deliver real benefits to our clients. Youre committed to getting the most from our resources and ensuring they operate at peak performance. The same goes for your own career: youre keen to build on your analytical and problem-solving skills, improve your technical knowhow and develop to your full potential. Together well own the way in a fast-growing industry.

What it takes:

Undergraduate degree in a related field or the equivalent combination of training and experience.

Minimum of 3+ years infrastructure engineering experience.

Experience with compute and storage infrastructures

Experience with DevOps

Experience with Agile and Lean programs

Ability to be in an on-call rotation

Functional knowledge on the following focused areas:

NAS file storage including CIFS/NFS (Netapp/EMC/AWS)

Object Storage including (EMC ECS, AWS S3, VXR)

Fiber Channel Block Storage (EMC/Cisco)

Dell Powermax

Experience with Vmware vSphere 7+, Vmware Aria Suite

HCI solutions (vSAN, VxRail)

Recoverpoint for VM

Set yourself apart:

Knowledge of IT infrastructure and workflows: hardware, OS, networking, storage, databases, etc.

Adequate understanding of the Software Development Lifecycle principles through GitOps

Automation/Orchestration experience: Ex: Ansible, Decisions, Postman, ServiceNow, Git including strong coding/scripting experience in at least one language

Knowledge or experience with CloudFormation, Lambdas, StepFunctions

Knowledge of FSX / NetApp suite of products

Adequate technical competencies with Continuous Integration/Continuous Delivery Pipeline process and technologies through the Atlassian product suite (Bitbucket, Bamboo, JIRA and Confluence)

Previous API development experience a plus

Independent self-starter to support projects from design to production

Strong written and verbal skills and Strong interpersonal skills

Special Factors:

Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

About Vanguard

We are Vanguard. Together, were changing the way the world invests.

For us, investing doesnt just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose and thats how weve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Lets make it count.

Inclusion Statement

Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: Do the right thing.

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.