Infrastructure Engineer II

Infrastructure Engineer II

Lumen

LEWIS CENTER, OH 43035

Posted 9 months ago

  • Job Type(s)

    Full Time

  • Industry

    Engineering

  • Job Description

    Infrastructure Engineer II

    About Lumen
    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumens network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    The Role

    Applies approved technologies and architectures to specific requirements for additions to support growth and new services.This position is responsible for all raised floor hardware installation and break / fix consisting of large systems environments for mission critical sites and provides direction and technical guidance for installing and monitoring operating system hardware. Installs hardware, supports break/fix, and provides support for small and large system hardware including other attached data communications devices.

    The Main Responsibilities

    • Supports, assists, and plans with vendors cable pulls, equipment installation and/or relocations/upgrades.
    • Reviews all Service Now tickets for tracking assigned incoming work.
    • Creates and manages Change Management Requests (CMR's) for all raised floor work including validating that the records get approved.
    • Work on standards and inventory controls for all hardware requirements.
    • Implements all Raised Floor changes, as directed, with the exception of Vendor Installs, Large System and Midrange. This includes Server, KVM's, KVM Configurations, Routers, Switches, and Cabling.
    • Performs all small connection runs, tests, and validates connections.
    • Supports on- site 24x7 as it relates to Raised Floor Hardware break/fix, including on-site support and replacements with the exception of Vendor Installs.
    • Physically installs Cross-Connections for voice and data configurations.
    • Assists in the design of floor plans and infrastructure for new hardware installations.
    • Manages to departmental standards and supports the inventory of critical raised floor hardware
    • Responsible for the development, integration and management of all critical raised floor-servicing standards to include equipment installations, hardware maintenance, hardware racking, cable management, and vendor support.
    • Works with critical departmental managers to ensure consistent and high quality support for all mission critical operations/applications.
    • Assist with project planning remotely for other data centers.
    • Maintain and communicate with team and customers on projects in the pipeline to ensure all parties are kept up to date as well as updating documentation to ensure timely and accurate reporting.

    What We Look For in a Candidate

    • Fully seasoned with typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree.
    • College degree required. Must have valid drivers license and clean driving record.

    Compensation

    The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

    Location Based Pay Ranges
    $67340 - $112,230in these states: OH

    As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

    Requisition #: 331459

    When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on whats included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    EEO Statement
    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    Disclaimer
    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    Salary Range

    Salary Min :

    67340

    Salary Max :

    112230

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Direction map