Fire Service Technician II

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent, and well give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay

• Paid Training

• Tuition reimbursement

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefits

• Medical/Dental/Vision insurance

• Health Savings Account (HSA)

• Life Insurance

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability

• Employee Assistance Program

• Wellness Program

• And More!

What you will do

?

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repairequipment
• Service, troubleshoot and install many different manufacturers Fire & Life Safety systems includingSimplexGrinnell
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational productmanuals
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customersatisfaction
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
• Obtain customer signature upon completed service callassignment
• Participate in a scheduled On-callrotation
• Help to train or mentor others on the serviceteam
• Perform other duties asassigned

What we look for?

Required

• 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems

• Experience in reading and interpreting blueprints, submittals, and operational/product manuals

• Knowledge of test equipment, multi-meter, digitalanalyser, and commissioning devices

• High School Diploma or equivalent

• Ability to follow verbal and writteninstructions

• Capable of performing physicallaborto include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult position such as climbing ladders,scaffoldingand high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings,etc

• Ability to work flexible hours including weekends to meet customerrequirements

• Overnight travel may berequired

• Demonstratea high levelof customerservice

• Maintain truck inventory to ensuretimelyresponse to customerneeds

• Ability to adhere to, implement, andalwaysfollow safety guidelines andprocedures

• Strong organizational skills, positive attitude, and an ability to learnquickly

• Possess a valid drivers license and driving record that meets companyrequirements

• Able to pass a pre-employment background and drugtest

Preferred

• NICET Level II certification

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.