Automotive Client Care Specialist

Automotive Client Care Specialist

Herb Chambers Honda of Westborough

Westborough, MA 02368

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Customer Service
  • Job Description

    Herb Chambers Honda of Westborough has a wonderful opportunity to start a rewarding career for the right individual! We are seeking a Client Care Specialist who is motivated and enthusiastic to join our Sales BDC full-time.

    Job responsibilities:

    • Respond to internet leads in a timely and professional manner in order to set appointments
    • Receive inbound sales calls using a call guide to set sales appointments
    • Maintain long-lasting relationships with customers via phone, text, email, and video while keeping an accurate database. f
    • Conduct equity mining to target past customers who may be eligible to upgrade their vehicle
    • Attend scheduled trainings when necessary
    • Assist the dealership in achieving monthly sales objectives

    Must be available to work some nights, weekends, and holidays

    Benefits Include:

    • Paid Vacation
    • Health & Dental Insurance
    • 401(k) with company match

    Apply today!

    Must be performance driven and self-motivated

    Must be able to attend all scheduled trainings

    Strong written and verbal communication skills required

    Strong computer and typing skills required

    Organized with the ability to learn quickly and thrive in a fast paced environment

    Professional and personable demeanor

  • Job Benefit(s)

    Dental Insurance