Platform Delivery Lead

Job Description:

Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. Were actively seeking a talented Platform Delivery Lead to join our Underwriting & Life New Business Technology team. This role can be hybrid in Newport Beach, CA; Lynchburg, VA or 100% remote.

As a Platform Delivery Lead, youll play a key role in Pacific Lifes growth and long-term success by managing a key Underwriting platform. You will collaborate with Underwriting leads, other Technology team members and product owners to support transformational priorities and to ensure the seamless operation of our platform and the delivery of an exceptional end user experience. This includes coordination of new releases and interdependent deployments, addressing technical debt to ensure system stability, and prioritizing work to ensure efficient and effective incremental deliveries. You will fill a new role that sits on an existing Technology team in the Consumer Markets Division. Your colleagues will include project managers, architects, and Agile delivery team members.

How you will make an impact:

• Serve as the central point of contact for assigned platform(s). This role crosses the full system lifecycle from production support, break-fix/defect resolution, enhancement requests and transformation project initiatives
• Lead a cross-functional Platform team of architects, analysts, scrum masters, developers, and QA
• Continuously monitor the performance of platform and supporting systems, to identify and address bottlenecks and areas for improvement
• Drive initiatives to enhance platform and supporting system performance, reliability, and cost-efficiency.
• Communicate effectively with platform stakeholders

The experience you will bring:

• 8+ years of experience in systems and platform delivery & administration
• Familiarity with IT infrastructure and systems, including cloud platforms
• Excellent problem-solving and troubleshooting skills
• Excellent project management and organizational skills
• Ability to balance multiple demands from various business partners to manage capacity, planning, execution and delivery to meet business objectives

What will make you stand out:

• Agile and/or PMP certification
• Knowledge of Life Insurance products

#LI-JA1

You belong at Pacific Life

At Pacific Life we are committed to a culture of belonging, a space where all employees areempowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging.Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.

Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.

Base Pay Range:

The base pay range noted represents the companys good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and were committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, weve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.